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YREKA, Calif. — Feb. 1, 2023 — Recent months have magnified the need in our communities, but helping your neighbors and their families stay warm just got easier. Pacific Power will match every dollar you donate to Project HELP with $2 more.
Project HELP is a nonprofit program providing energy assistance through donated funds. Pacific Power customers who receive their bills by mail will find a Project HELP contribution envelope included in February. Customers who pay their bills electronically can send a check or enroll in the fixed donation program.
This program allows customers to donate any dollar amount, starting at $1 per month, which is then incorporated into their monthly bill. Fixed donations will also be matched 2-for-1 by Pacific Power. To enroll in the fixed donation program, call Pacific Power toll-free at 1-888-221-7070.
Donations may be tax-deductible and will be forwarded directly to Project HELP, which is administered by The Salvation Army, which verifies eligibility and allocates funds to those in need. All funds donated are used to assist families in northern California.
Customers who need bill assistance themselves can talk to Pacific Power representatives who can help with payment plans that work for their individual needs and direct them to agencies that may be able to help. Pacific Power's customer service number is 1-888-221-7070.
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About Pacific Power
Pacific Power is headquartered in Portland and provides electric service to more than 764,000 customers in Oregon, Washington and California. It is part of PacifiCorp, one of the lowest-cost electricity producers in the United States, providing 2 million customers with value for their energy dollar and safe, reliable electricity. For more information, visit pacificpower.net.