FOR IMMEDIATE RELEASE
Media hotline: 503-813-6018
Pacific Power and Pacific Power Foundation make a difference this holiday season
MEDFORD, Ore. (Dec 19, 2024) — Today, Pacific Power volunteers came together to lend a helping hand at ACCESS, a local nonprofit offering vital services in Jackson County, Oregon. Pacific Power employees volunteered their time to brighten the holidays for those in need and ensure that everyone can experience the warmth and spirit of the season.
The employee volunteers joined in support of this community-based organization by taking part in a volunteer shift at their warehouse to help sort, bag and box up food and hygiene products for distribution through Jackson County food pantries.
To further ACCESS’s mission, the Pacific Power Foundation awarded a grant of $40,000 to help make a significant impact in the community.
“By collaborating with local community organizations like ACCESS, the foundation is able to contribute to initiatives that foster a sense of unity, promote shared purpose and ensure a sustainable impact,” said Ryan Flynn, director of the Pacific Power Foundation and president of Pacific Power. “This ongoing partnership is essential to strengthening communities and creating a brighter future for all.”
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About Pacific Power
Pacific Power provides safe and reliable electric service to more than 800,000 customers in Oregon, Washington and California. The company supplies customers with electricity from a diverse portfolio of generating plants including hydroelectric, natural gas, coal, wind, geothermal and solar resources. Pacific Power is part of PacifiCorp, one of the lowest-cost electricity producers in the United States, with over two million customers in six western states. For more information, visit PacificPower.net.
About Pacific Power Foundation
The PacifiCorp Foundation, doing business as the Pacific Power Foundation in Oregon, Washington and California, is one of the largest utility-endowed foundations in the United States. The foundation was created by PacifiCorp, an energy company that serves over 2 million customers across a diverse six-state region in the West as Pacific Power (Oregon, Washington and California) and Rocky Mountain Power (Utah, Wyoming and Idaho). The foundation’s mission, through charitable investments, is to support the growth and vitality of the communities served by Pacific Power and Rocky Mountain Power. Since it started in 1988, the PacifiCorp Foundation has awarded more than $77 million to nonprofit organizations. For more information, visit PacificPower.net/Foundation.
FOR IMMEDIATE RELEASE
Media Hotline: 503-813-6018
Yreka, CA (Dec. 12, 2024) – Pacific Power is monitoring an approaching winter storm that could impact customers in northern California this weekend. The forecast weather indicates the potential for high winds and snow Friday night into Saturday, which could cause power outages.
Pacific Power’s meteorology team is closely monitoring the storm and crews are on standby ready to respond to weather-related outages.
Pacific Power encourages customers to always be prepared for outages and supports state and local emergency management organizations, recommending Oregonians have an emergency plan for up to 72 hours without essential services.
Here are some simple steps customers can take to prepare and stay informed:
- Update your contact information so we can reach you.
- Sign up to receive outage alerts by text, email or phone.
- Restock your outage kit.
- Keep mobile devices charged so that they may be used in an emergency.
- Track outages, update contact info and do more with our free app.
- Text OUT to 722797 to report your outage or STAT to check status.
Visit PacificPower.net/Outages for restoration estimates.
As a reminder, stay away from all downed power lines and utility lines. Even if the lines are not sparking, they could be energized and extremely dangerous. Customers should avoid both downed trees and powerlines as well as keep pets far away from those areas.
Call 911 and report the outage to Pacific Power at 1-877-508-5088.
About Pacific Power
Pacific Power provides safe and reliable electric service to more than 800,000 customers in Oregon, Washington and California. The company supplies customers with electricity from a diverse portfolio of generating plants including hydroelectric, natural gas, coal, wind, geothermal and solar resources. Pacific Power is part of PacifiCorp, one of the lowest-cost electricity producers in the United States, with 2 million customers in six western states. For more information, visit PacificPower.net.
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FOR IMMEDIATE RELEASE
Media Hotline: 503-813-6018
*corrects date*
PORTLAND, OR (Nov. 25, 2024) – Heading into the holiday season, Pacific Power is reminding customers to be vigilant about fraudulent communications from scammers posing as utility representatives. This activity tends to increase during this time of year.
Customers can protect themselves from these types of schemes by being aware of the following facts:
- Scammers will often tell you that your service is scheduled to be interrupted in the next 30-60 minutes.
Fact: Pacific Power will not contact any customer demanding immediate payment to avoid disconnection of service the same day.
- Fraudsters may ask you to purchase a prepaid card and tell them the card information over the phone.
Fact: Pacific Power does not ask customers to make payments by purchasing a prepaid card. You and other customers can always choose how you would like to make your payments.
- Be suspicious of anyone who approaches you by phone, email, text or in person and demanding on-the-spot payment.
Fact: Pacific Power will not demand immediate payment for damaged or broken electrical equipment or any other service.
- If you receive one of these calls, ask the caller to state your account number and compare it with the number listed on your bill.
Fact: Pacific Power customer service employees will always have your correct account number.
- Scammers increasingly have used text messages as a means of targeting victims.
Fact: Pacific Power will not demand payment via text message. Pacific Power encourages customers to set up their online billing profile at Pay My Bill (pacificpower.net) where they can pay bills and review statements.
Scammers may use a sophisticated deceptive tactic that makes it appear to caller ID systems that the call is coming from Pacific Power when it is not. Hang up and call Customer Service directly.
Remember, if you still have concerns about the legitimacy of a call, you can always call our published customer service number, 1-888-221-7070. Pacific Power is asking customers to report information about any scam calls received, including the phone number the person is calling from and any information that may help to track down the fraudsters.
About Pacific Power
Pacific Power provides safe and reliable electric service to more than 800,000 customers in Oregon, Washington and California. The company supplies customers with electricity from a diverse portfolio of generating plants including hydroelectric, natural gas, coal, wind, geothermal and solar resources. Pacific Power is part of PacifiCorp, one of the lowest-cost electricity producers in the United States, with 2 million customers in six western states. For more information, visit PacificPower.net.