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Pacific Power Warns Customers About Billing Scams - 11/20/25

FOR IMMEDIATE RELEASE  
Media hotline: 503-813-6018 

Pacific Power warns customers about billing scams 

 
PORTLAND, Ore. (Nov. 20, 2025) Heading into the holiday season, Pacific Power is reminding customers to be vigilant about fraudulent communications from scammers posing as utility representatives. This activity tends to increase during this time of year.  

 

Customers can protect themselves from these types of schemes by being aware of the following facts:  

 

  • Scammers will often tell you that your service is scheduled to be interrupted in the next 30 to 60 minutes.  

 

Fact: Pacific Power will not contact any customer demanding immediate payment to avoid disconnecting their service the same day. Be suspicious of anyone who contacts you demanding on-the-spot payment. 

 

  • Fraudsters may ask you to purchase a prepaid card and tell them the card information over the phone.  

 

Fact: Pacific Power does not ask customers to make payments by purchasing a prepaid card. You and other customers can always choose how you would like to make payments. 

 

  • If you receive one of these calls, ask the caller to state your account number and compare it with the number listed on your bill. 

 

Fact: Pacific Power customer service employees will always have your correct account number. 

 

  • Scammers have increasingly used text messages as a means of targeting victims.  

 

Fact: Pacific Power will not demand payment via text message. Pacific Power encourages customers to set up their online billing profile at Pay My Bill (on PacificPower.net) where they can pay bills and review statements.  

 

Scammers may use a sophisticated and deceptive tactic that makes it appear to caller ID systems that the call is coming from Pacific Power when it is not. Hang up if you receive a suspicious or concerning call, and call our customer service line directly at 1-888-221-7070. 

 

Pacific Power is asking customers to report information about any scam call received, including the phone number the person is calling from and any information that may help to track down the fraudsters.  

 

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About Pacific Power 

 

Pacific Power provides safe and reliable electric service to more than 800,000 customers in Oregon, Washington and California. The company supplies customers with electricity from a diverse portfolio of generating plants including hydroelectric, natural gas, coal, wind, geothermal and solar resources. Pacific Power is part of PacifiCorp, one of the lowest-cost electricity producers in the United States, with over two million customers in six western states. For more information, visit PacificPower.net 

 

 

Pacific Power Warns Customers About Billing Scams - 11/20/25

FOR IMMEDIATE RELEASE  
Media hotline: 503-813-6018 

Pacific Power warns customers about billing scams 

 
PORTLAND, Ore. (Nov. 20, 2025) Heading into the holiday season, Pacific Power is reminding customers to be vigilant about fraudulent communications from scammers posing as utility representatives. This activity tends to increase during this time of year.  

 

Customers can protect themselves from these types of schemes by being aware of the following facts:  

 

  • Scammers will often tell you that your service is scheduled to be interrupted in the next 30 to 60 minutes.  

 

Fact: Pacific Power will not contact any customer demanding immediate payment to avoid disconnecting their service the same day. Be suspicious of anyone who contacts you demanding on-the-spot payment. 

 

  • Fraudsters may ask you to purchase a prepaid card and tell them the card information over the phone.  

 

Fact: Pacific Power does not ask customers to make payments by purchasing a prepaid card. You and other customers can always choose how you would like to make payments. 

 

  • If you receive one of these calls, ask the caller to state your account number and compare it with the number listed on your bill. 

 

Fact: Pacific Power customer service employees will always have your correct account number. 

 

  • Scammers have increasingly used text messages as a means of targeting victims.  

 

Fact: Pacific Power will not demand payment via text message. Pacific Power encourages customers to set up their online billing profile at Pay My Bill (on PacificPower.net) where they can pay bills and review statements.  

 

Scammers may use a sophisticated and deceptive tactic that makes it appear to caller ID systems that the call is coming from Pacific Power when it is not. Hang up if you receive a suspicious or concerning call, and call our customer service line directly at 1-888-221-7070. 

 

Pacific Power is asking customers to report information about any scam call received, including the phone number the person is calling from and any information that may help to track down the fraudsters.  

 

### 

 

About Pacific Power 

 

Pacific Power provides safe and reliable electric service to more than 800,000 customers in Oregon, Washington and California. The company supplies customers with electricity from a diverse portfolio of generating plants including hydroelectric, natural gas, coal, wind, geothermal and solar resources. Pacific Power is part of PacifiCorp, one of the lowest-cost electricity producers in the United States, with over two million customers in six western states. For more information, visit PacificPower.net 

 

 

PacifiCorp Reaches Settlement With 1,434 Plaintiffs Related To The 2020 Labor Day Fires - 11/19/25

 

A black background with a black square

AI-generated content may be incorrect.

FOR IMMEDIATE RELEASE

Media Hotline: 503-813-6018 

 

 

PacifiCorp reaches settlement with 1,434 plaintiffs related to the 2020 Labor Day Fires

PORTLAND, Ore. (Nov. 19, 2025) — PacifiCorp has reached a $150 million settlement with 1,434 plaintiffs associated with Labor Day 2020 fires. Since 2020, the company has settled nearly 4,200 wildfire claims for $1.6 billion, which represents approximately 70 percent of individual claims in California and Oregon. The vast majority of the remaining claims are a part of the James class action litigation.

 

“We are doing the responsible thing and we are gratified to resolve these claims to provide plaintiffs with some closure to move on,” said Ryan Flynn, Pacific Power president. “The process that led to this settlement represents the fairest and most efficient way to resolve wildfire litigation. Class action litigation is costly, complex, takes several years to run its course and is a barrier to reasonable outcomes.”

 

PacifiCorp remains willing to settle all outstanding reasonable claims related to the Echo Mountain, 242 and South Obenchain fires. Nearly 20 percent of plaintiffs in the James class action have now settled with PacifiCorp.

 

Due to the compelling findings in the Oregon Department of Forestry report that concluded PacifiCorp’s assets did not initiate or contribute to the Beachie Creek/Santiam Canyon fire, the company will continue to actively defend against those claims.

 

Plaintiffs in the settlement are represented by the Warren Allen, Swigart Law Group and Spreter | Petiprin law firms.

“We are glad to have reached reasonable settlements with PacifiCorp for our current clients,” said George McCoy, an attorney at Warren Allen. “Those outcomes reflect a shared commitment with PacifiCorp to resolving disputes through a principled approach that serves affected Oregon communities. This matter will not be resolved through targeted or punitive legislation. It will not be resolved through a drawn-out trial process. Rather, it will be resolved by continuing the collaborative problem-solving approach used to reach this agreement that benefits Oregonians. We will continue our efforts to help rebuild Oregon communities recovering from the 2020 Labor Day wildfires.”

 

The settlement not only provides relief for those impacted by the Labor Day 2020 fires, but is also a critical step in stabilizing the financial health of the company and ensuring the delivery of safe and reliable power to over 2 million customers across six-states, including 630,000 customers in Oregon.

 

“This settlement between plaintiffs’ counsel and PacifiCorp demonstrates that the parties can come to the table and work out agreements to compensate Oregonians impacted by wildfire,” said Oregon Representative Pam Marsh, D-Ashland. “We need our utilities to keep the lights on and to make continued investments building out the electrical grid to support growth throughout our state. To do that, they must be in a place where the market and investors see them as stable.”

 

The parties engaged Judge Peter Lichtman (Ret.) of Signature Resolution to preside over the negotiations that resulted in this settlement.

 

"For the last five-plus years, I have served as Special Master and Mediator in Wildfire matters that have unfortunately affected the Southwestern Region of the United States, inclusive of Oregon,” said Judge Lichtman. “In mediating this and other Labor Day 2020 fire cases, I found PacifiCorp to be professional, engaged, and genuinely committed to resolving valid claims that were presented to it. PacifiCorp has consistently carried out its settlement negotiations in good faith, making sure that the outcomes are fair and reasonable to the affected families.”

 

Today’s settlement follows other recent settlements between PacifiCorp and more than 90 Oregon wineries and timber companies, reached over the past month with the assistance of Judge Karsten H. Rasmussen (Ret.) a retired Lane County Circuit Court Judge who served 19 years on the bench, including six as Presiding Judge. Judge Rasmussen also previously served as a Democratic state senator representing rural Lane and Douglas counties.

 

“I have mediated hundreds of cases stemming from the Labor Day 2020 fires,” said Judge Rasmussen. “I can confidently say that in every case involving PacifiCorp, PacifiCorp has taken a respectful and collaborative approach to working with plaintiff’s counsel to resolve claims for negatively impacted individuals. This has resulted in efficient resolution that provides impacted individuals with reasonable and timely settlements and afforded these folks the opportunity to move on with their lives.”

For more than a century, PacifiCorp has provided safe, affordable and reliable power and has served as a key driver of economic growth throughout Oregon. The company has an industry-leading wildfire mitigation program built upon significant investments in system strengthening, situational awareness informed by advanced risk forecasting and modeling, and protective operational practices. 

The growing threat of wildfires affects everyone and is larger than any single company, industry or government. It is critical that wildfire-related issues be solved holistically, with businesses, governments and key stakeholders working together to design and implement constructive, enduring solutions. 

 

###

 

 

 

 

About PacifiCorp

 

PacifiCorp is one of the lowest-cost electrical providers in the United States, serving more than 2 million customers. The company operates as Rocky Mountain Power in Idaho, Utah and Wyoming and as Pacific Power in California, Oregon and Washington. PacifiCorp provides safe and reliable service through a vast, integrated system of generation and transmission that connects communities with the largest regulated utility owner of wind power in the West. For more information, visit PacifiCorp.com

PacifiCorp Reaches Settlement With 1,434 Plaintiffs Related To The 2020 Labor Day Fires - 11/19/25

 

A black background with a black square

AI-generated content may be incorrect.

FOR IMMEDIATE RELEASE

Media Hotline: 503-813-6018 

 

 

PacifiCorp reaches settlement with 1,434 plaintiffs related to the 2020 Labor Day Fires

PORTLAND, Ore. (Nov. 19, 2025) — PacifiCorp has reached a $150 million settlement with 1,434 plaintiffs associated with Labor Day 2020 fires. Since 2020, the company has settled nearly 4,200 wildfire claims for $1.6 billion, which represents approximately 70 percent of individual claims in California and Oregon. The vast majority of the remaining claims are a part of the James class action litigation.

 

“We are doing the responsible thing and we are gratified to resolve these claims to provide plaintiffs with some closure to move on,” said Ryan Flynn, Pacific Power president. “The process that led to this settlement represents the fairest and most efficient way to resolve wildfire litigation. Class action litigation is costly, complex, takes several years to run its course and is a barrier to reasonable outcomes.”

 

PacifiCorp remains willing to settle all outstanding reasonable claims related to the Echo Mountain, 242 and South Obenchain fires. Nearly 20 percent of plaintiffs in the James class action have now settled with PacifiCorp.

 

Due to the compelling findings in the Oregon Department of Forestry report that concluded PacifiCorp’s assets did not initiate or contribute to the Beachie Creek/Santiam Canyon fire, the company will continue to actively defend against those claims.

 

Plaintiffs in the settlement are represented by the Warren Allen, Swigart Law Group and Spreter | Petiprin law firms.

“We are glad to have reached reasonable settlements with PacifiCorp for our current clients,” said George McCoy, an attorney at Warren Allen. “Those outcomes reflect a shared commitment with PacifiCorp to resolving disputes through a principled approach that serves affected Oregon communities. This matter will not be resolved through targeted or punitive legislation. It will not be resolved through a drawn-out trial process. Rather, it will be resolved by continuing the collaborative problem-solving approach used to reach this agreement that benefits Oregonians. We will continue our efforts to help rebuild Oregon communities recovering from the 2020 Labor Day wildfires.”

 

The settlement not only provides relief for those impacted by the Labor Day 2020 fires, but is also a critical step in stabilizing the financial health of the company and ensuring the delivery of safe and reliable power to over 2 million customers across six-states, including 630,000 customers in Oregon.

 

“This settlement between plaintiffs’ counsel and PacifiCorp demonstrates that the parties can come to the table and work out agreements to compensate Oregonians impacted by wildfire,” said Oregon Representative Pam Marsh, D-Ashland. “We need our utilities to keep the lights on and to make continued investments building out the electrical grid to support growth throughout our state. To do that, they must be in a place where the market and investors see them as stable.”

 

The parties engaged Judge Peter Lichtman (Ret.) of Signature Resolution to preside over the negotiations that resulted in this settlement.

 

"For the last five-plus years, I have served as Special Master and Mediator in Wildfire matters that have unfortunately affected the Southwestern Region of the United States, inclusive of Oregon,” said Judge Lichtman. “In mediating this and other Labor Day 2020 fire cases, I found PacifiCorp to be professional, engaged, and genuinely committed to resolving valid claims that were presented to it. PacifiCorp has consistently carried out its settlement negotiations in good faith, making sure that the outcomes are fair and reasonable to the affected families.”

 

Today’s settlement follows other recent settlements between PacifiCorp and more than 90 Oregon wineries and timber companies, reached over the past month with the assistance of Judge Karsten H. Rasmussen (Ret.) a retired Lane County Circuit Court Judge who served 19 years on the bench, including six as Presiding Judge. Judge Rasmussen also previously served as a Democratic state senator representing rural Lane and Douglas counties.

 

“I have mediated hundreds of cases stemming from the Labor Day 2020 fires,” said Judge Rasmussen. “I can confidently say that in every case involving PacifiCorp, PacifiCorp has taken a respectful and collaborative approach to working with plaintiff’s counsel to resolve claims for negatively impacted individuals. This has resulted in efficient resolution that provides impacted individuals with reasonable and timely settlements and afforded these folks the opportunity to move on with their lives.”

For more than a century, PacifiCorp has provided safe, affordable and reliable power and has served as a key driver of economic growth throughout Oregon. The company has an industry-leading wildfire mitigation program built upon significant investments in system strengthening, situational awareness informed by advanced risk forecasting and modeling, and protective operational practices. 

The growing threat of wildfires affects everyone and is larger than any single company, industry or government. It is critical that wildfire-related issues be solved holistically, with businesses, governments and key stakeholders working together to design and implement constructive, enduring solutions. 

 

###

 

 

 

 

About PacifiCorp

 

PacifiCorp is one of the lowest-cost electrical providers in the United States, serving more than 2 million customers. The company operates as Rocky Mountain Power in Idaho, Utah and Wyoming and as Pacific Power in California, Oregon and Washington. PacifiCorp provides safe and reliable service through a vast, integrated system of generation and transmission that connects communities with the largest regulated utility owner of wind power in the West. For more information, visit PacifiCorp.com

Stay Safe This Fall: Top Home Safety Tips - 11/12/25



FOR IMMEDIATE RELEASE  
Media hotline: 503-813-6018

Stay Safe This Fall: Top Home Safety Tips
Autumn is an ideal time to tackle maintenance projects around your home and yard

 

PORTLAND, OR. (Nov. 12, 2025) — As leaves change and fall weather settles over the Pacific Northwest, the chill in the air is a timely reminder to look around your yard and take care of home maintenance.

 

“Fall is a great time to check the condition of your trees and a good opportunity to prune them before they become an issue once storms start,” said Jeremy Gee, Pacific Power’s vice president of health and safety. “Winter storms often cause branches to fall, leading to power outages. Take a moment to check around your property for trees or limbs that could damage power lines if they came down. A little preventive action now can help you avoid future outages and the inconvenience they bring.”

 

Use caution when pruning trees. Don't use pruning tools or ladders near power lines. Always keep yourself and anything you're handling at least 10 feet away from overhead power lines. Never try to remove a branch that is tangled or lying across a power line. Instead, call Pacific Power at
1-888-221-7070. We'll be happy to remove it for you.

 

Some additional tips for fall safety:

  • Treat all electric lines with caution.
     
  • Use only wooden and fiberglass ladders. Metal ladders conduct electricity.
     
  • Be aware and steer clear of overhead electrical wires when installing, removing, cleaning or repairing gutters.
     
  • Never use electrical equipment or tools near a pool or other wet areas such as puddles. Additionally, make sure outlets are equipped with a ground fault circuit interrupter, designed to automatically disconnect if the tool comes into contact with water.
     
  • Plant trees and shrubs away from meters, switching cabinets and boxed transformers. Vegetation that blocks electrical equipment makes repairs and maintenance challenging and sometimes dangerous for utility workers.
     
  • Have help when installing or adjusting a satellite dish or antenna. Make sure you’re working at least 10 feet away from overhead power lines.
     
  • Underground power lines are just as dangerous as overhead ones. If your project involves digging, make sure the locations of underground power lines are marked. Call 811 to have underground utilities located and marked for free.

For more safety tips or to order free Pacific Power safety materials, call toll free at 800-375-7085 or visit PacificPower.net/Safety.

 

###

 

About Pacific Power

 

Pacific Power provides safe and reliable electric service to 800,000 customers in Oregon, Washington and California. The company supplies customers with electricity from a diverse portfolio of generating plants including hydroelectric, thermal, wind, geothermal and solar resources. Pacific Power is part of PacifiCorp, one of the lowest-cost electricity producers in the United States, with 2 million customers in six western states. For more information, visit PacificPower.net.

 

Stay Safe This Fall: Top Home Safety Tips - 11/12/25



FOR IMMEDIATE RELEASE  
Media hotline: 503-813-6018

Stay Safe This Fall: Top Home Safety Tips
Autumn is an ideal time to tackle maintenance projects around your home and yard

 

PORTLAND, OR. (Nov. 12, 2025) — As leaves change and fall weather settles over the Pacific Northwest, the chill in the air is a timely reminder to look around your yard and take care of home maintenance.

 

“Fall is a great time to check the condition of your trees and a good opportunity to prune them before they become an issue once storms start,” said Jeremy Gee, Pacific Power’s vice president of health and safety. “Winter storms often cause branches to fall, leading to power outages. Take a moment to check around your property for trees or limbs that could damage power lines if they came down. A little preventive action now can help you avoid future outages and the inconvenience they bring.”

 

Use caution when pruning trees. Don't use pruning tools or ladders near power lines. Always keep yourself and anything you're handling at least 10 feet away from overhead power lines. Never try to remove a branch that is tangled or lying across a power line. Instead, call Pacific Power at
1-888-221-7070. We'll be happy to remove it for you.

 

Some additional tips for fall safety:

  • Treat all electric lines with caution.
     
  • Use only wooden and fiberglass ladders. Metal ladders conduct electricity.
     
  • Be aware and steer clear of overhead electrical wires when installing, removing, cleaning or repairing gutters.
     
  • Never use electrical equipment or tools near a pool or other wet areas such as puddles. Additionally, make sure outlets are equipped with a ground fault circuit interrupter, designed to automatically disconnect if the tool comes into contact with water.
     
  • Plant trees and shrubs away from meters, switching cabinets and boxed transformers. Vegetation that blocks electrical equipment makes repairs and maintenance challenging and sometimes dangerous for utility workers.
     
  • Have help when installing or adjusting a satellite dish or antenna. Make sure you’re working at least 10 feet away from overhead power lines.
     
  • Underground power lines are just as dangerous as overhead ones. If your project involves digging, make sure the locations of underground power lines are marked. Call 811 to have underground utilities located and marked for free.

For more safety tips or to order free Pacific Power safety materials, call toll free at 800-375-7085 or visit PacificPower.net/Safety.

 

###

 

About Pacific Power

 

Pacific Power provides safe and reliable electric service to 800,000 customers in Oregon, Washington and California. The company supplies customers with electricity from a diverse portfolio of generating plants including hydroelectric, thermal, wind, geothermal and solar resources. Pacific Power is part of PacifiCorp, one of the lowest-cost electricity producers in the United States, with 2 million customers in six western states. For more information, visit PacificPower.net.