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News Release
Power restorations in southern Oregon continued through the night as Pacific Power brings in additional crews to assist - 01/18/20

Jan. 18, 2020

Media contact: 800-570-5838

Power restorations in southern Oregon continued through the night as Pacific Power brings in additional crews to assist

Pacific Power has over 300 personnel working around the clock clearing downed trees and making repairs in aftermath of destructive winter storm

GRANTS PASS, ORE—Pacific Power restored power to approximately 1,900 customers during the night with additional crews and equipment coming in from across the region to assist with clearing downed trees and restoration efforts. Vegetation crews continue to focus on clearing away hundreds of felled trees and clearing debris from roads so line crews can safely make repairs to restore power to the remaining 6,000 customers impacted by the outages caused by the Jan. 16 winter storm that at its peak left more than 18,000 customers without power.

Crews have made steady progress during the night and expect to continue to restore more customers throughout today and into the evening. Restoration efforts have been hampered by the sheer number of outages spread across vast, difficult to access terrain and hundreds of felled trees.

More than 300 Pacific Power personnel and contractors are working around the clock in the area. Pacific Power estimates between 1,500 and 2,000 customers could be restored by this evening, but cautions some customers could remain without power into next week. 

Red Cross Shelters. Red Cross has opened emergency shelters in areas that are experiencing extended outages.

  • Illinois Valley High School:  625 E River St, Cave Junction, OR 97523,
  • Josephine County Fairgrounds, Pavilion Building:  1451 Fairgrounds Road, Grants Pass, OR, 97527. 

Pacific Power encourages customers to report outages by calling 1-877-508-5088 or text OUT to 722797. Text STAT to 722797 to check the status of your outage. Customers and media representatives can also track outages of any size online. Updates will be made as new information becomes available or at least hourly at

To ease the inconvenience of power outages and assist crews in restoring power, Pacific Power suggests the following tips and safety precautions:

  • Stay away from all downed power lines and utility lines. Even if the lines are not sparking, they could be energized and extremely dangerous. Call 911 and report the outage to Pacific Power at 1-877-508-5088.
  • Don’t drive over downed power lines.
  • Turn on your porch light. After crews complete repairs, they patrol the area of the power failure to see if any lights are still out
  • Check on your neighbors, especially those who may need special assistance. Also, check with others who have electricity, to see if you can visit.
  • If you have power at this time, keep mobile devices charged so that may be used in an emergency. Before anything happens, download the Pacific Power app to your smart device so you can have information readily available.
  • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for several hours. An unopened refrigerator will keep food cold for about 4 hours. A full freezer will keep the temperature for about 48 hours. 
  • Remember your pets! Pets who spend a lot of time outdoors need more food in the winter because keeping warm depletes energy.
  • If you are using alternate heat or cooking sources, remember to allow plenty of ventilation. Never burn charcoal for heating or cooking indoors.
  • If you are using a generator, make sure to follow all manufacturer’s instructions. Make sure the generator is outside and not near any household air intakes. Do not connect the generator directly to your breaker box as this can create a dangerous situation for crews working on the powerlines. Instead plug essential appliances directly into the generator.


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