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News Release

Child Welfare Shares Progress On Key Performance Measures - 03/13/26

The Oregon Department of Human Services (ODHS) published its fourth quarter report with key data points and information showing progress and work under way to improve the child welfare system.

 

The report covers many aspects of the child welfare system, which includes the child abuse hotline, child abuse and family needs assessments, resource (foster) care and supporting families’ safety so children in resource care can return home. It also includes programs and services to prevent child abuse.

 

“Keeping children safe is our core mission,” said Rolanda Garcia, interim Child Welfare director. “We are committed to making steady progress to improve outcomes for children and families.”

 

Highlights from the report include:

 

Faster child safety assessments

  • What it is and why it matters
    When ODHS receives a report of suspected child abuse and neglect, a team investigates the situation and assesses the child’s and family’s needs. When cases are assessed within a 60-day window, families receive information about next steps to create safety plans or a determination about temporarily moving children to a relative or resource family for safety. Overdue assessments can cause additional family stress and uncertainty and increase risks to child safety.
  • Report metrics
    The monthly proportion of safety assessments completed within 60 days steadily increased throughout 2025, rising from 38.2% in January to 50.5% in December. This improvement was accomplished through a series of initiatives including requiring every Child Welfare district office to develop a data-driven plan for improving completion timelines on investigations. Improving assessment timeliness is also part of the ODHS Safety Action Plan initiated in 2025.

Reducing use of temporary lodging

  • What it is and why it matters
    Temporary lodging provides supervised hotel lodging for youth awaiting higher levels of residential care. ODHS has been working aggressively to reduce the use of temporary lodging by working with behavioral health partners and providers to increase capacity and meet the complex needs of this small segment of children and young adults in care.
     
  • Report metrics
    The average number of children provided with temporary lodging nightly as they wait for a safe and appropriate placement declined to 8.33 in 2025, down from 10.86 the previous year. This measure has shown improvement since 2023 as Child Welfare identified children at risk of experiencing temporary lodging and developed child-specific plans to prevent that possibility. The total has been declining over time, with fewer children experiencing temporary lodging, and shorter stays overall. The total number of unique children who experienced temporary lodging in 2025 was 100, compared with 122 in 2023. In 2025, ODHS also opened four new programs with capacity to serve youth with specialized needs. Psychiatric Residential Treatment Facilities (PRTF) and programs added 20 beds, and Behavior Rehabilitation Services (BRS)/Qualified Residential Treatment Programs (QRTP) added 14 beds.

Placement of children with relatives

  • What it is and why it matters
    Children placed with relatives do better in terms of mental and physical health, as well as long-term outcomes. Placing children with relatives helps maintain family, community and cultural connections and reduces trauma.
     
  • Report metrics
    The monthly proportion of children placed with relatives when they first entered foster care steadily increased during 2025, rising from 24.6% in January to 44.4% in December. Child Welfare implemented the Relative Pathway certification process statewide in August 2025. The Relative Pathway streamlines the foster care certification process for relatives.  

The report will be published on a quarterly basis to highlight progress on core initiatives.

 

“We are committed to transparency and accountability about our successes and challenges, and the plans we have in place to make things better,” said Liesl Wendt, ODHS Director. “We are making important progress in the way we serve children and families, and we have more work to do.”

Child Welfare Shares Progress On Key Performance Measures - 03/13/26

The Oregon Department of Human Services (ODHS) published its fourth quarter report with key data points and information showing progress and work under way to improve the child welfare system.

 

The report covers many aspects of the child welfare system, which includes the child abuse hotline, child abuse and family needs assessments, resource (foster) care and supporting families’ safety so children in resource care can return home. It also includes programs and services to prevent child abuse.

 

“Keeping children safe is our core mission,” said Rolanda Garcia, interim Child Welfare director. “We are committed to making steady progress to improve outcomes for children and families.”

 

Highlights from the report include:

 

Faster child safety assessments

  • What it is and why it matters
    When ODHS receives a report of suspected child abuse and neglect, a team investigates the situation and assesses the child’s and family’s needs. When cases are assessed within a 60-day window, families receive information about next steps to create safety plans or a determination about temporarily moving children to a relative or resource family for safety. Overdue assessments can cause additional family stress and uncertainty and increase risks to child safety.
  • Report metrics
    The monthly proportion of safety assessments completed within 60 days steadily increased throughout 2025, rising from 38.2% in January to 50.5% in December. This improvement was accomplished through a series of initiatives including requiring every Child Welfare district office to develop a data-driven plan for improving completion timelines on investigations. Improving assessment timeliness is also part of the ODHS Safety Action Plan initiated in 2025.

Reducing use of temporary lodging

  • What it is and why it matters
    Temporary lodging provides supervised hotel lodging for youth awaiting higher levels of residential care. ODHS has been working aggressively to reduce the use of temporary lodging by working with behavioral health partners and providers to increase capacity and meet the complex needs of this small segment of children and young adults in care.
     
  • Report metrics
    The average number of children provided with temporary lodging nightly as they wait for a safe and appropriate placement declined to 8.33 in 2025, down from 10.86 the previous year. This measure has shown improvement since 2023 as Child Welfare identified children at risk of experiencing temporary lodging and developed child-specific plans to prevent that possibility. The total has been declining over time, with fewer children experiencing temporary lodging, and shorter stays overall. The total number of unique children who experienced temporary lodging in 2025 was 100, compared with 122 in 2023. In 2025, ODHS also opened four new programs with capacity to serve youth with specialized needs. Psychiatric Residential Treatment Facilities (PRTF) and programs added 20 beds, and Behavior Rehabilitation Services (BRS)/Qualified Residential Treatment Programs (QRTP) added 14 beds.

Placement of children with relatives

  • What it is and why it matters
    Children placed with relatives do better in terms of mental and physical health, as well as long-term outcomes. Placing children with relatives helps maintain family, community and cultural connections and reduces trauma.
     
  • Report metrics
    The monthly proportion of children placed with relatives when they first entered foster care steadily increased during 2025, rising from 24.6% in January to 44.4% in December. Child Welfare implemented the Relative Pathway certification process statewide in August 2025. The Relative Pathway streamlines the foster care certification process for relatives.  

The report will be published on a quarterly basis to highlight progress on core initiatives.

 

“We are committed to transparency and accountability about our successes and challenges, and the plans we have in place to make things better,” said Liesl Wendt, ODHS Director. “We are making important progress in the way we serve children and families, and we have more work to do.”

La Oficina De Astoria Del Departamento De Servicios Humanos De Oregón Cambia El Cierre Para Obras Publicas Cercanas Al 27 De Marzo - 03/12/26

Habrá formas alternativas de acceso a los servicios

Astoria, Oregón – La oficina del Departamento de Servicios Humanos de Oregón (ODHS) en Astoria, situada en 422 Gateway Avenue, no cerrará la tarde del viernes 13 de marzo para las obras publicas cercanas. Un cierre de día completo está planificado para el viernes 27 de marzo.

Sin embargo, la Camioneta de Beneficios Móvil estará disponible para atender a quienes necesiten servicios en persona. También se puede acudir a la oficina de ODHS en Seaside, 1111 Roosevelt Drive.

Las personas también pueden acceder a ODHS de forma virtual, llamando:

  • Programa de Bienestar Infantil para cuidado de crianza, seguridad infantil y servicios de adopción, 503-325-9179.
  • Programas de Autosuficiencia, Asociación de Elegibilidad de Oregón para beneficios de comida, dinero, servicios médicos, cuidado infantil y servicios de violencia doméstica. 503-325-2021.

"Tendremos personal en estas ubicaciones alternativas para atender a las personas, ya sea en persona o virtualmente", dijo Lorena Giles, Gerente de Programa OEP.

Para indicaciones y ubicaciones de todas las oficinas de ODHS: https://www.oregon.gov/odhs/pages/office-finder.aspx.

La Oficina De Astoria Del Departamento De Servicios Humanos De Oregón Cambia El Cierre Para Obras Publicas Cercanas Al 27 De Marzo - 03/12/26

Habrá formas alternativas de acceso a los servicios

Astoria, Oregón – La oficina del Departamento de Servicios Humanos de Oregón (ODHS) en Astoria, situada en 422 Gateway Avenue, no cerrará la tarde del viernes 13 de marzo para las obras publicas cercanas. Un cierre de día completo está planificado para el viernes 27 de marzo.

Sin embargo, la Camioneta de Beneficios Móvil estará disponible para atender a quienes necesiten servicios en persona. También se puede acudir a la oficina de ODHS en Seaside, 1111 Roosevelt Drive.

Las personas también pueden acceder a ODHS de forma virtual, llamando:

  • Programa de Bienestar Infantil para cuidado de crianza, seguridad infantil y servicios de adopción, 503-325-9179.
  • Programas de Autosuficiencia, Asociación de Elegibilidad de Oregón para beneficios de comida, dinero, servicios médicos, cuidado infantil y servicios de violencia doméstica. 503-325-2021.

"Tendremos personal en estas ubicaciones alternativas para atender a las personas, ya sea en persona o virtualmente", dijo Lorena Giles, Gerente de Programa OEP.

Para indicaciones y ubicaciones de todas las oficinas de ODHS: https://www.oregon.gov/odhs/pages/office-finder.aspx.

Oregon Department Of Human Of Human Services Astoria Office Plans Closure For Nearby Construction Work Changes To March 27 - 03/12/26

Alternate ways to access services will be available

 

Astoria, Ore. – The Oregon Department of Human Services (ODHS) Astoria office, 422 Gateway Avenue, will not close in the afternoon Friday, March 13 for the scheduled construction work in the area. A full-day closure is planned for Friday, March 27.

However, there will be an ODHS mobile van available at the site to serve people needing to visit in-person. People can also come to the ODHS Seaside office, 1111 Roosevelt Drive.

People can also access ODHS virtually, by calling:

  • Child Welfare program for foster care, child safety and adoption services, 503-325-9179.
  • Self-Sufficiency Programs, Oregon Eligibility Partnership (OEP) for benefits, food, cash, medical, child care and domestic violence services. 503-325-2021.

“We will be fully staffed in these alternative locations to serve people either in person or virtually,” Lorena Giles, OEP Program Manager, said.

For directions and locations of all ODHS offices: https://www.oregon.gov/odhs/pages/office-finder.aspx.

Oregon Department Of Human Of Human Services Astoria Office Plans Closure For Nearby Construction Work Changes To March 27 - 03/12/26

Alternate ways to access services will be available

 

Astoria, Ore. – The Oregon Department of Human Services (ODHS) Astoria office, 422 Gateway Avenue, will not close in the afternoon Friday, March 13 for the scheduled construction work in the area. A full-day closure is planned for Friday, March 27.

However, there will be an ODHS mobile van available at the site to serve people needing to visit in-person. People can also come to the ODHS Seaside office, 1111 Roosevelt Drive.

People can also access ODHS virtually, by calling:

  • Child Welfare program for foster care, child safety and adoption services, 503-325-9179.
  • Self-Sufficiency Programs, Oregon Eligibility Partnership (OEP) for benefits, food, cash, medical, child care and domestic violence services. 503-325-2021.

“We will be fully staffed in these alternative locations to serve people either in person or virtually,” Lorena Giles, OEP Program Manager, said.

For directions and locations of all ODHS offices: https://www.oregon.gov/odhs/pages/office-finder.aspx.

La Oficina De Astoria Del Departamento De Servicios Humanos De Oregón Planea Un Cierre La Tarde Del 13 De Marzo Para Obras Publicas Cercanas Habrá Formas Alternativas Para Acezar Los Servicios - 03/09/26

Astoria, Oregón – La oficina del Departamento de Servicios Humanos de Oregón (ODHS) en Astoria, situada en 422 Gateway Avenue, cerrará el viernes 13 de marzo de 1:00 a 5:00 por trabajos de construcción programados en el área. Sin embargo, la Camioneta de Beneficios Móvil de ODHS estará disponible para atender a quienes necesiten servicios en persona. También se puede acudir a la oficina de ODHS en Seaside, 1111 Roosevelt Drive.

Las personas también pueden acceder a ODHS de forma virtual, llamando:

  • Programa de Bienestar Infantil para cuidado de crianza, seguridad infantil y servicios de adopción, 503-325-9179.
  • Programas de Autosuficiencia, Asociación de Elegibilidad de Oregón para beneficios de comida, dinero, servicios médicos, cuidado infantil y servicios de violencia doméstica. 503-325-2021.

"Tendremos personal en estas ubicaciones alternativas para atender a las personas, ya sea en persona o virtualmente", dijo Lorena Giles, Gerente de Programa OEP.

La Oficina De Astoria Del Departamento De Servicios Humanos De Oregón Planea Un Cierre La Tarde Del 13 De Marzo Para Obras Publicas Cercanas Habrá Formas Alternativas Para Acezar Los Servicios - 03/09/26

Astoria, Oregón – La oficina del Departamento de Servicios Humanos de Oregón (ODHS) en Astoria, situada en 422 Gateway Avenue, cerrará el viernes 13 de marzo de 1:00 a 5:00 por trabajos de construcción programados en el área. Sin embargo, la Camioneta de Beneficios Móvil de ODHS estará disponible para atender a quienes necesiten servicios en persona. También se puede acudir a la oficina de ODHS en Seaside, 1111 Roosevelt Drive.

Las personas también pueden acceder a ODHS de forma virtual, llamando:

  • Programa de Bienestar Infantil para cuidado de crianza, seguridad infantil y servicios de adopción, 503-325-9179.
  • Programas de Autosuficiencia, Asociación de Elegibilidad de Oregón para beneficios de comida, dinero, servicios médicos, cuidado infantil y servicios de violencia doméstica. 503-325-2021.

"Tendremos personal en estas ubicaciones alternativas para atender a las personas, ya sea en persona o virtualmente", dijo Lorena Giles, Gerente de Programa OEP.

Oregon Department Of Human Of Human Services Astoria Office Plans March 13 Afternoon Closure For Nearby Construction Work Alternate Ways To Access Services Will Be Available - 03/09/26

Astoria, Ore. – The Oregon Department of Human Services (ODHS) Astoria office, 422 Gateway Avenue, will close Friday, March 13 from 1 to 5 p.m. for scheduled construction work in the area. However, there will be an ODHS mobile van available at the site to serve people needing to visit in-person. 

People can also come to the ODHS Seaside office, 1111 Roosevelt Drive.

People can also access ODHS virtually, by calling:

  • Child Welfare program for foster care, child safety and adoption services, 503-325-9179.
  • Self-Sufficiency Programs, Oregon Eligibility Partnership (OEP) for benefits, food, cash, medical, child care and domestic violence services. 503-325-2021.

“We will be fully staffed in these alternative locations to serve people either in person or virtually,” Lorena Giles, OEP Program Manager, said.

For directions and locations of all ODHS offices: https://www.oregon.gov/odhs/pages/office-finder.aspx.

                                                         # # #

Oregon Department Of Human Of Human Services Astoria Office Plans March 13 Afternoon Closure For Nearby Construction Work Alternate Ways To Access Services Will Be Available - 03/09/26

Astoria, Ore. – The Oregon Department of Human Services (ODHS) Astoria office, 422 Gateway Avenue, will close Friday, March 13 from 1 to 5 p.m. for scheduled construction work in the area. However, there will be an ODHS mobile van available at the site to serve people needing to visit in-person. 

People can also come to the ODHS Seaside office, 1111 Roosevelt Drive.

People can also access ODHS virtually, by calling:

  • Child Welfare program for foster care, child safety and adoption services, 503-325-9179.
  • Self-Sufficiency Programs, Oregon Eligibility Partnership (OEP) for benefits, food, cash, medical, child care and domestic violence services. 503-325-2021.

“We will be fully staffed in these alternative locations to serve people either in person or virtually,” Lorena Giles, OEP Program Manager, said.

For directions and locations of all ODHS offices: https://www.oregon.gov/odhs/pages/office-finder.aspx.

                                                         # # #

SNAP Recipients Affected By New Federal Work Rules Urged To Connect With Free Job And Training Help With WorkSource Oregon - 03/02/26

(Salem, OR) Recent federal changes mean more people in Oregon s who receive SNAP food benefits must now show they are working, looking for work or participating in training to continue receiving aid. WorkSource Oregon centers offer free employment and training services to help people meet the requirement and stay eligible.

 

The Oregon Department of Human Services and the Oregon Employment Department, both WorkSource Oregon partners, are encouraging people who receive SNAP food benefits to take advantage of free job search and training at one of the 37 centers across the state.

 

Recent federal changes mean some adults who receive SNAP must now meet work requirements to keep getting benefits for longer than three months. These changes apply to more people than in the past, including some adults up to age 64 and some households with older children.

 

To help people meet these requirements, the state is connecting SNAP participants with free employment and training services that can build skills, support job searches and create new career opportunities. Many people may already meet the requirement through work, volunteering or other activities they are doing now.

 

“Through case management and employment and training services, we work with each person to create a plan based on their interests, strengths, and abilities. This helps them meet requirements while moving toward a career path that fits their goals,” said Jessica Amya Hoffman, SNAP Director at the Oregon Department of Human Services.

 

Staff from both agencies are available to help participants understand their options and stay eligible for benefits while working toward employment goals. Services include:

  • Personalized support to develop a case plan that identifies all available options for meeting work requirements 
  • Job search assistance includes identifying openings and submitting applications
  • Resume development and interview preparation through one-on-one coaching and workshops
  • Job readiness workshops focused on workplace expectations and professional skills
  • Connections to education and training programs such as GED completion, short-term training and industry recognized certifications
  • Help with items needed, such as transportation assistance to be successful in the program

“WorkSource Oregon staff are ready to help SNAP participants look for meaningful work, meet SNAP requirements, and stay eligible for the benefits they rely on while moving toward their professional goals,” said OED’s Workforce Operations Director, Jim Pfarrer. “Just like any job seeker that comes to one of our centers, they can get career coaching and help with resume writing, practice interviewing, and job search strategies—all at no additional cost.”

 

Some areas of Oregon are not required to meet these work rules because they do not have a nearby WorkSource Oregon center. This includes people living in Crook, Gilliam, Jefferson, Lake, Morrow, Sherman and Wheeler counties.

 

Anyone who has questions or thinks these changes may apply to them is encouraged to contact ODHS. Staff can help determine whether a person already meets the requirement or qualifies for an exemption.

 

For full details about ABAWD work rules, exemptions and how to report activities, visit:

ABAWD Team:

For more information about SNAP benefits:

For more information about WorkSource Oregon:

 

About WorkSource Oregon

The Oregon Employment Department and the Oregon Department of Human Services are partners in WorkSource Oregon, a consortium of state agencies and local workforce boards, and operates 37 WorkSource Oregon centers across the state. WorkSource Oregon offers a wide range of free services to job seekers, employers, and businesses, including personalized career coaching, resume writing, job search strategies, support for job postings and hiring incentives, and access to labor-market data. Visit  worksourceoregon.org  for more information. 

 

SNAP Recipients Affected By New Federal Work Rules Urged To Connect With Free Job And Training Help With WorkSource Oregon - 03/02/26

(Salem, OR) Recent federal changes mean more people in Oregon s who receive SNAP food benefits must now show they are working, looking for work or participating in training to continue receiving aid. WorkSource Oregon centers offer free employment and training services to help people meet the requirement and stay eligible.

 

The Oregon Department of Human Services and the Oregon Employment Department, both WorkSource Oregon partners, are encouraging people who receive SNAP food benefits to take advantage of free job search and training at one of the 37 centers across the state.

 

Recent federal changes mean some adults who receive SNAP must now meet work requirements to keep getting benefits for longer than three months. These changes apply to more people than in the past, including some adults up to age 64 and some households with older children.

 

To help people meet these requirements, the state is connecting SNAP participants with free employment and training services that can build skills, support job searches and create new career opportunities. Many people may already meet the requirement through work, volunteering or other activities they are doing now.

 

“Through case management and employment and training services, we work with each person to create a plan based on their interests, strengths, and abilities. This helps them meet requirements while moving toward a career path that fits their goals,” said Jessica Amya Hoffman, SNAP Director at the Oregon Department of Human Services.

 

Staff from both agencies are available to help participants understand their options and stay eligible for benefits while working toward employment goals. Services include:

  • Personalized support to develop a case plan that identifies all available options for meeting work requirements 
  • Job search assistance includes identifying openings and submitting applications
  • Resume development and interview preparation through one-on-one coaching and workshops
  • Job readiness workshops focused on workplace expectations and professional skills
  • Connections to education and training programs such as GED completion, short-term training and industry recognized certifications
  • Help with items needed, such as transportation assistance to be successful in the program

“WorkSource Oregon staff are ready to help SNAP participants look for meaningful work, meet SNAP requirements, and stay eligible for the benefits they rely on while moving toward their professional goals,” said OED’s Workforce Operations Director, Jim Pfarrer. “Just like any job seeker that comes to one of our centers, they can get career coaching and help with resume writing, practice interviewing, and job search strategies—all at no additional cost.”

 

Some areas of Oregon are not required to meet these work rules because they do not have a nearby WorkSource Oregon center. This includes people living in Crook, Gilliam, Jefferson, Lake, Morrow, Sherman and Wheeler counties.

 

Anyone who has questions or thinks these changes may apply to them is encouraged to contact ODHS. Staff can help determine whether a person already meets the requirement or qualifies for an exemption.

 

For full details about ABAWD work rules, exemptions and how to report activities, visit:

ABAWD Team:

For more information about SNAP benefits:

For more information about WorkSource Oregon:

 

About WorkSource Oregon

The Oregon Employment Department and the Oregon Department of Human Services are partners in WorkSource Oregon, a consortium of state agencies and local workforce boards, and operates 37 WorkSource Oregon centers across the state. WorkSource Oregon offers a wide range of free services to job seekers, employers, and businesses, including personalized career coaching, resume writing, job search strategies, support for job postings and hiring incentives, and access to labor-market data. Visit  worksourceoregon.org  for more information.