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News Release

WSU Tri-Cities Offers Management Skills Development Workshop Series Aimed At Spokane Manufacturing Industries - 09/01/26

SPOKANE VALLEY, Wash. — Washington State University Tri-Cities is bringing its continuing education program, Cougar Tracks, to the Spokane region this fall with a special workshop series aimed at workforce management in the manufacturing industries.

 

This four-part, in-person Manager Coaching Series, which takes place this October at the Greater Spokane Valley Chamber of Commerce, aims to equip new and mid-level managers with practical tools, proven frameworks and hands-on coaching techniques that support organizational performance, employee engagement and regional workforce readiness.

 

Each four-hour session blends interactive learning with real-world scenarios, enabling participants to apply new skills immediately. Workshop topics include:

  • Oct. 1: Manager essentials—building trust, setting expectations and coaching performance.
  • Oct. 8: Leading performance and change—navigating complex priorities and guiding teams through transitions.
  • Oct. 15: Building the team—hiring, onboarding and developing talent.
  • Oct. 22: Communicating with influence—facilitating effective meetings and driving action through clear communication. 

The series is designed for aspiring leaders, experienced supervisors and organizations seeking to strengthen leadership capacity and build effective teams.

 

“Across every industry, we’re seeing a growing demand for managers who can lead diverse teams of employees with clear vision, optimism and effective communication. This need is especially pronounced for organizations facing rapid technological advancements and evolving workforce expectations,” said Cougar Tracks Director Michelle Hrycauk Nassif. “This series supports employers by developing confident leaders who are ready to meet today’s workforce challenges and drive our region’s economic vitality.”

 

Wade Larson, Ph.D., a leadership consultant and course facilitator for the workshop series, said that for employees and customers, the manager often serves as the face of the company, representing the organization’s mission, products and values. Therefore, he says, upskilling managers and giving them practical resources is key to helping businesses thrive.

 

"Gallup has documented that about 70% of an organization’s success is tied directly to its managers,” Larson said.

 

Cougar Tracks is the continuing education and workforce development arm of WSU Tri-Cities, which previously offered a similar manager training series at its Richland campus. Hrycauk Nassif said the Spokane-based workshop series is part of a larger initiative to expand Cougar Tracks’ reach and footprint into other parts of Washington state, with the goal of adapting workshop themes and curricula to the specific needs of each region served.

 

The October workshop series, Hrycauk Nassif said, will apply to all types of organizations, including those within Spokane’s diverse and robust manufacturing sector, which employs an estimated 17,000 workers and generates roughly $4 billion per year to the local economy.

 

“From medical supplies to airplane components, the Spokane area is home to companies that manufacture products at scale,” Hrycauk Nassif said. “These complex operations depend not only on technical expertise, but also strong leaders who can develop talent, drive performance and adapt to change.”

 

The cost of the workshop series is $499. For more information, or to register, go to: www.bit.ly/CTWORKSHOPS 

 

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About WSU Tri-Cities Cougar Tracks 

Cougar Tracks at WSU Tri-Cities provides non-credit professional development, workforce training and industry-responsive learning experiences for individuals and organizations throughout the region. Through strong business and community partnerships, Cougar Tracks designs programs that strengthen local talent pipelines, expand economic opportunity and support long-term workforce development in the Tri-Cities region and throughout Washington state. 

WSU Tri-Cities Offers Management Skills Development Workshop Series Aimed At Spokane Manufacturing Industries - 09/01/26

SPOKANE VALLEY, Wash. — Washington State University Tri-Cities is bringing its continuing education program, Cougar Tracks, to the Spokane region this fall with a special workshop series aimed at workforce management in the manufacturing industries.

 

This four-part, in-person Manager Coaching Series, which takes place this October at the Greater Spokane Valley Chamber of Commerce, aims to equip new and mid-level managers with practical tools, proven frameworks and hands-on coaching techniques that support organizational performance, employee engagement and regional workforce readiness.

 

Each four-hour session blends interactive learning with real-world scenarios, enabling participants to apply new skills immediately. Workshop topics include:

  • Oct. 1: Manager essentials—building trust, setting expectations and coaching performance.
  • Oct. 8: Leading performance and change—navigating complex priorities and guiding teams through transitions.
  • Oct. 15: Building the team—hiring, onboarding and developing talent.
  • Oct. 22: Communicating with influence—facilitating effective meetings and driving action through clear communication. 

The series is designed for aspiring leaders, experienced supervisors and organizations seeking to strengthen leadership capacity and build effective teams.

 

“Across every industry, we’re seeing a growing demand for managers who can lead diverse teams of employees with clear vision, optimism and effective communication. This need is especially pronounced for organizations facing rapid technological advancements and evolving workforce expectations,” said Cougar Tracks Director Michelle Hrycauk Nassif. “This series supports employers by developing confident leaders who are ready to meet today’s workforce challenges and drive our region’s economic vitality.”

 

Wade Larson, Ph.D., a leadership consultant and course facilitator for the workshop series, said that for employees and customers, the manager often serves as the face of the company, representing the organization’s mission, products and values. Therefore, he says, upskilling managers and giving them practical resources is key to helping businesses thrive.

 

"Gallup has documented that about 70% of an organization’s success is tied directly to its managers,” Larson said.

 

Cougar Tracks is the continuing education and workforce development arm of WSU Tri-Cities, which previously offered a similar manager training series at its Richland campus. Hrycauk Nassif said the Spokane-based workshop series is part of a larger initiative to expand Cougar Tracks’ reach and footprint into other parts of Washington state, with the goal of adapting workshop themes and curricula to the specific needs of each region served.

 

The October workshop series, Hrycauk Nassif said, will apply to all types of organizations, including those within Spokane’s diverse and robust manufacturing sector, which employs an estimated 17,000 workers and generates roughly $4 billion per year to the local economy.

 

“From medical supplies to airplane components, the Spokane area is home to companies that manufacture products at scale,” Hrycauk Nassif said. “These complex operations depend not only on technical expertise, but also strong leaders who can develop talent, drive performance and adapt to change.”

 

The cost of the workshop series is $499. For more information, or to register, go to: www.bit.ly/CTWORKSHOPS 

 

##

 

About WSU Tri-Cities Cougar Tracks 

Cougar Tracks at WSU Tri-Cities provides non-credit professional development, workforce training and industry-responsive learning experiences for individuals and organizations throughout the region. Through strong business and community partnerships, Cougar Tracks designs programs that strengthen local talent pipelines, expand economic opportunity and support long-term workforce development in the Tri-Cities region and throughout Washington state.