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News Release
Vancouver Clinic Offers Video Visits - 04/06/20

VANCOUVER, WA— Caring for people is our first priority. Vancouver Clinic remains dedicated to providing expert medical help and keeping our community healthy. To better support our patients, we are now offering video visits with many of our providers.

To schedule a video visit, patients must have:

  • A Vancouver Clinic MyChart Account
  • Access to a smartphone, laptop, or tablet with a camera and mic.
  • An existing relationship with the provider (except for Urgent Care)
    New patients can call (360) 882-2778 to schedule.

Information on how to make an appointment is available here: https://tvc.org/wp-content/uploads/mychart-video-visit.pdf

Our providers have rescheduled most routine and elective procedures to keep patients home and avoid any potential COVID-19 exposure. We know that many of our patients need help managing chronic conditions and may have other concerns that need treatment. Video visits are a great way for patients to meet face-to-face virtually with their primary or specialty care team.

 “Enabling patients to talk with a doctor or provider from the comfort of their home provides peace of mind, reduces exposure risk, and ensures that they get the high-quality health care they need during this tumultuous time,” said Alfred Seekamp, chief medical officer.

During a video visit, providers can:

  • Answer questions about medications and refills
  • Discuss health concerns and determine if a patient needs to be seen in the office
  • Create a care plan for a change in a patient’s condition
  • Follow up after a recent surgery or procedure
  • Discuss care options, including if a patient needs or may need surgery or a procedure
  • Offer a routine follow-up to make sure a condition is stable
  • Discuss recent test results a patient has received and may have questions about

“Ensuring patients get the care they need while limiting the spread of this new virus is critical to protecting our community,” said Mark Mantei, chief executive officer. “Our doors remain open for urgent care and those services that require more immediate care. We also have a dedicated COVID-19 Acute Respiratory Center established to care for symptomatic patients.”

Patients experiencing COVID-19 symptoms should not come directly to our Urgent Care locations and must call 360-882-2778 or message their provider through MyChart BEFORE coming to the clinic. This ensures we can create a care plan that limits exposure to other patients and our care team. For more information about COVID-19, and to view updated clinic visitor policies, please see our COVID-19 Information page at tvc.org/coronavirus.

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