Portland Water Bureau

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News Release

Portland Water Bureau Begins Routine Groundwater System Activation (Photo) - 08/04/26

PORTLAND, Ore. – As of August 4, the Portland Water Bureau will begin blending groundwater from the Columbia South Shore Well Field into the City’s drinking water system.

 

This routine maintenance operation helps ensure the groundwater system continues to be a reliable drinking water source that’s ready when Portland needs it, whether in an emergency or to meet our seasonal supply needs. 

 

The groundwater supply system is a complex network of pumps, treatment systems, electronic controls, and other mechanical parts. Activating this system each year allows the Water Bureau to identify and address maintenance needs, ensuring groundwater equipment is operational and reliable.

 

“We recognize the importance of planning ahead to make sure our water supply continues to meet our community’s water needs,” said Public Utilities Director Dr. Ting Lu. “This maintenance run will help us prepare for groundwater use should dry summer weather test our supply.” 

 

Customers can expect to receive a blend of Bull Run water and Columbia South Shore Well Field water. It can take up to two weeks for the blended water to make its way through the distribution system to homes and businesses, depending on their locations.

 

“Portland’s investment in two high-quality drinking water sources is key to a resilient water system,” Director Lu added. “Each time you pay your bill, you invest in that resilience and help make it possible to deliver safe, clean water every minute of every day.”

 

The Columbia South Shore Well Field is a high-quality water supply that meets or surpasses all federal and state drinking water regulations. The well field is supplied by protected aquifers that lie deep underground. Learn more about our groundwater here. 

 

The Portland Water Bureau informs the media and sensitive water users when we activate groundwater or make significant operational changes. We will issue a notification if we make significant changes to the groundwater maintenance operation and when we return to 100 percent Bull Run water. Sensitive water users can sign up online to be directly notified by the Portland Water Bureau.

 

Customers with questions should call the Water Quality Line at 503-823-7525.

 

 

About the Portland Water Bureau

The Portland Water Bureau serves water to about 840,000 people in the Portland area. Portland’s drinking water system includes two great water sources, 54 tanks and reservoirs, and 2,250 miles of pipe. With approximately 600 employees working on everything from water treatment to customer service, the Water Bureau is committed to serving excellent water every minute of every day. 

About the Public Works Service Area

The Public Works Service Area keeps Portland running by managing the city’s water, sewer, stormwater, parks, and transportation systems. It includes the Bureau of Environmental Services, the Portland Bureau of Transportation, Portland Parks & Recreation, and the Portland Water Bureau. Public Works ensures reliable infrastructure, invests in sustainability, and supports essential services that enhance daily life for Portlanders.


Access and accommodations

The City of Portland ensures meaningful access to City programs, services, and activities to comply with Civil Rights Title VI and ADA Title II laws and reasonably provides: translation, interpretation, modifications, accommodations, alternative formats, auxiliary aids and services. To request these services, or to file a complaint of discrimination, contact 503-823-4000 (311), Relay Service & TTY: 711, or 503-823-8064. Visit Portland Water Bureau’s Disability and Language Access page for more information.

 

503-823-4000 Translation and Interpretation 

Traducción e Interpretación  |  Biên Dịch và Thông Dịch  |  अनुवादन तथा व्याख्या

口笔译服务 |  Устный и письменный перевод  |  Turjumaad iyo Fasiraad

Письмовий і усний переклад  |  Traducere și interpretariat  |  Chiaku me Awewen Kapas

 

Attached Media Files: Groundwater tank,

Portland Water Bureau Begins Routine Groundwater System Activation (Photo) - 08/04/26

PORTLAND, Ore. – As of August 4, the Portland Water Bureau will begin blending groundwater from the Columbia South Shore Well Field into the City’s drinking water system.

 

This routine maintenance operation helps ensure the groundwater system continues to be a reliable drinking water source that’s ready when Portland needs it, whether in an emergency or to meet our seasonal supply needs. 

 

The groundwater supply system is a complex network of pumps, treatment systems, electronic controls, and other mechanical parts. Activating this system each year allows the Water Bureau to identify and address maintenance needs, ensuring groundwater equipment is operational and reliable.

 

“We recognize the importance of planning ahead to make sure our water supply continues to meet our community’s water needs,” said Public Utilities Director Dr. Ting Lu. “This maintenance run will help us prepare for groundwater use should dry summer weather test our supply.” 

 

Customers can expect to receive a blend of Bull Run water and Columbia South Shore Well Field water. It can take up to two weeks for the blended water to make its way through the distribution system to homes and businesses, depending on their locations.

 

“Portland’s investment in two high-quality drinking water sources is key to a resilient water system,” Director Lu added. “Each time you pay your bill, you invest in that resilience and help make it possible to deliver safe, clean water every minute of every day.”

 

The Columbia South Shore Well Field is a high-quality water supply that meets or surpasses all federal and state drinking water regulations. The well field is supplied by protected aquifers that lie deep underground. Learn more about our groundwater here. 

 

The Portland Water Bureau informs the media and sensitive water users when we activate groundwater or make significant operational changes. We will issue a notification if we make significant changes to the groundwater maintenance operation and when we return to 100 percent Bull Run water. Sensitive water users can sign up online to be directly notified by the Portland Water Bureau.

 

Customers with questions should call the Water Quality Line at 503-823-7525.

 

 

About the Portland Water Bureau

The Portland Water Bureau serves water to about 840,000 people in the Portland area. Portland’s drinking water system includes two great water sources, 54 tanks and reservoirs, and 2,250 miles of pipe. With approximately 600 employees working on everything from water treatment to customer service, the Water Bureau is committed to serving excellent water every minute of every day. 

About the Public Works Service Area

The Public Works Service Area keeps Portland running by managing the city’s water, sewer, stormwater, parks, and transportation systems. It includes the Bureau of Environmental Services, the Portland Bureau of Transportation, Portland Parks & Recreation, and the Portland Water Bureau. Public Works ensures reliable infrastructure, invests in sustainability, and supports essential services that enhance daily life for Portlanders.


Access and accommodations

The City of Portland ensures meaningful access to City programs, services, and activities to comply with Civil Rights Title VI and ADA Title II laws and reasonably provides: translation, interpretation, modifications, accommodations, alternative formats, auxiliary aids and services. To request these services, or to file a complaint of discrimination, contact 503-823-4000 (311), Relay Service & TTY: 711, or 503-823-8064. Visit Portland Water Bureau’s Disability and Language Access page for more information.

 

503-823-4000 Translation and Interpretation 

Traducción e Interpretación  |  Biên Dịch và Thông Dịch  |  अनुवादन तथा व्याख्या

口笔译服务 |  Устный и письменный перевод  |  Turjumaad iyo Fasiraad

Письмовий і усний переклад  |  Traducere și interpretariat  |  Chiaku me Awewen Kapas

 

Attached Media Files: Groundwater tank,

Traffic Advisory: Southeast 17th Avenue Reopen To Traffic After Speedy Main Repair (Photo) - 07/21/26

Crews worked into the evening to locate and fix a crack in a water main

 

PORTLAND, OR – Traffic on Southeast 17th Avenue is back to normal after a speedy repair briefly closed the street.

 

Monday afternoon, PBOT responded to reports of a sinkhole. Attempts to excavate revealed a nearby water leak, sending the Portland Water Bureau into action. Portland Water Bureau crews worked quickly to locate the source of the leak. They found a quarter-inch crack in an 8-inch cast iron water main installed in 1927, which crews were able to repair and bring back online.

 

Southeast 17th Avenue has reopened to traffic in both directions between Southeast Holgate Boulevard and Southeast Center Street.

 

Portland water bureau is grateful to the public for their patience and is sending a huge thank you to the crews who worked into the evening to repair the leak, and re-open the street.

About the Portland Water Bureau

The Portland Water Bureau serves water to 840,000 people in the Portland area. Portland’s water system includes two great water sources, 54 tanks and reservoirs, and 2,250 miles of pipe. With 600 employees working on everything from water treatment to customer service, the Water Bureau is committed to serving excellent water every minute of every day. 

About the Public Works Service Area

The Public Works Service Area keeps Portland running by managing the city’s water, sewer, stormwater, parks and transportation systems. It includes the Bureau of Environmental Services, the Portland Bureau of Transportation, Portland Parks & Recreation, and the Portland Water Bureau. Public Works ensures reliable infrastructure, invests in sustainability, and supports essential services that enhance daily life for Portlanders.

 

The City of Portland ensures meaningful access to City programs, services, and activities to comply with Civil Rights Title VI and ADA Title II laws and reasonably provides: translation, interpretation, modifications, accommodations, alternative formats, auxiliary aids and services. To request these services, or to file a complaint of discrimination, contact 503-823-4000 (311), Relay Service & TTY: 711, or 503-823-8064. Visit Portland Water Bureau’s Disability and Language Access page for more information.

 

503-823-4000 Translation and Interpretation 

Traducción e Interpretación  |  Biên Dịch và Thông Dịch  |  अनुवादन तथा व्याख्या

口笔译服务 |  Устный и письменный перевод  |  Turjumaad iyo Fasiraad

Письмовий і усний переклад  |  Traducere și interpretariat  |  Chiaku me Awewen Kapas

 

Traffic Advisory: Southeast 17th Avenue Reopen To Traffic After Speedy Main Repair (Photo) - 07/21/26

Crews worked into the evening to locate and fix a crack in a water main

 

PORTLAND, OR – Traffic on Southeast 17th Avenue is back to normal after a speedy repair briefly closed the street.

 

Monday afternoon, PBOT responded to reports of a sinkhole. Attempts to excavate revealed a nearby water leak, sending the Portland Water Bureau into action. Portland Water Bureau crews worked quickly to locate the source of the leak. They found a quarter-inch crack in an 8-inch cast iron water main installed in 1927, which crews were able to repair and bring back online.

 

Southeast 17th Avenue has reopened to traffic in both directions between Southeast Holgate Boulevard and Southeast Center Street.

 

Portland water bureau is grateful to the public for their patience and is sending a huge thank you to the crews who worked into the evening to repair the leak, and re-open the street.

About the Portland Water Bureau

The Portland Water Bureau serves water to 840,000 people in the Portland area. Portland’s water system includes two great water sources, 54 tanks and reservoirs, and 2,250 miles of pipe. With 600 employees working on everything from water treatment to customer service, the Water Bureau is committed to serving excellent water every minute of every day. 

About the Public Works Service Area

The Public Works Service Area keeps Portland running by managing the city’s water, sewer, stormwater, parks and transportation systems. It includes the Bureau of Environmental Services, the Portland Bureau of Transportation, Portland Parks & Recreation, and the Portland Water Bureau. Public Works ensures reliable infrastructure, invests in sustainability, and supports essential services that enhance daily life for Portlanders.

 

The City of Portland ensures meaningful access to City programs, services, and activities to comply with Civil Rights Title VI and ADA Title II laws and reasonably provides: translation, interpretation, modifications, accommodations, alternative formats, auxiliary aids and services. To request these services, or to file a complaint of discrimination, contact 503-823-4000 (311), Relay Service & TTY: 711, or 503-823-8064. Visit Portland Water Bureau’s Disability and Language Access page for more information.

 

503-823-4000 Translation and Interpretation 

Traducción e Interpretación  |  Biên Dịch và Thông Dịch  |  अनुवादन तथा व्याख्या

口笔译服务 |  Устный и письменный перевод  |  Turjumaad iyo Fasiraad

Письмовий і усний переклад  |  Traducere și interpretariat  |  Chiaku me Awewen Kapas

 

Traffic Advisory: SE17th Avenue Closed To Northbound Traffic At SE Center Street For Emergency Repair (Photo) - 07/20/26

Drivers advised to avoid the area through the evening commute

 

PORTLAND, OR – Portland Water Bureau crews are responding to a water main break at SE 17th Avenue and SE Center Street first reported earlier in the afternoon. SE 17th Avenue will be closed between SE Holgate Boulevard and SE Center Street to northbound traffic until the issue is resolved.

 

The City is advising travelers to avoid the area. Drivers should use caution while driving in the area. Keep your distance from crews and slow down when traveling through work zones.

 

Local Trimet service at the SE 17th and Center stop will be interrupted.

 

Water service impacts

It is unclear if there are water service impacts at this time. Crews have recently arrived at the scene to assess the scope of the repairs needed. If you see yellow or brown water at your tap, there is guidance on the City’s website on the Water Quality Line web page.

 

About the Portland Water Bureau

The Portland Water Bureau serves water to 840,000 people in the Portland area. Portland’s water system includes two great water sources, 54 tanks and reservoirs, and 2,250 miles of pipe. With 600 employees working on everything from water treatment to customer service, the Water Bureau is committed to serving excellent water every minute of every day. 

About the Public Works Service Area

The Public Works Service Area keeps Portland running by managing the city’s water, sewer, stormwater, parks and transportation systems. It includes the Bureau of Environmental Services, the Portland Bureau of Transportation, Portland Parks & Recreation, and the Portland Water Bureau. Public Works ensures reliable infrastructure, invests in sustainability, and supports essential services that enhance daily life for Portlanders.

 

The City of Portland ensures meaningful access to City programs, services, and activities to comply with Civil Rights Title VI and ADA Title II laws and reasonably provides: translation, interpretation, modifications, accommodations, alternative formats, auxiliary aids and services. To request these services, or to file a complaint of discrimination, contact 503-823-4000 (311), Relay Service & TTY: 711, or 503-823-8064. Visit Portland Water Bureau’s Disability and Language Access page for more information.

 

503-823-4000 Translation and Interpretation 

Traducción e Interpretación  |  Biên Dịch và Thông Dịch  |  अनुवादन तथा व्याख्या

口笔译服务 |  Устный и письменный перевод  |  Turjumaad iyo Fasiraad

Письмовий і усний переклад  |  Traducere și interpretariat  |  Chiaku me Awewen Kapas

Traffic Advisory: SE17th Avenue Closed To Northbound Traffic At SE Center Street For Emergency Repair (Photo) - 07/20/26

Drivers advised to avoid the area through the evening commute

 

PORTLAND, OR – Portland Water Bureau crews are responding to a water main break at SE 17th Avenue and SE Center Street first reported earlier in the afternoon. SE 17th Avenue will be closed between SE Holgate Boulevard and SE Center Street to northbound traffic until the issue is resolved.

 

The City is advising travelers to avoid the area. Drivers should use caution while driving in the area. Keep your distance from crews and slow down when traveling through work zones.

 

Local Trimet service at the SE 17th and Center stop will be interrupted.

 

Water service impacts

It is unclear if there are water service impacts at this time. Crews have recently arrived at the scene to assess the scope of the repairs needed. If you see yellow or brown water at your tap, there is guidance on the City’s website on the Water Quality Line web page.

 

About the Portland Water Bureau

The Portland Water Bureau serves water to 840,000 people in the Portland area. Portland’s water system includes two great water sources, 54 tanks and reservoirs, and 2,250 miles of pipe. With 600 employees working on everything from water treatment to customer service, the Water Bureau is committed to serving excellent water every minute of every day. 

About the Public Works Service Area

The Public Works Service Area keeps Portland running by managing the city’s water, sewer, stormwater, parks and transportation systems. It includes the Bureau of Environmental Services, the Portland Bureau of Transportation, Portland Parks & Recreation, and the Portland Water Bureau. Public Works ensures reliable infrastructure, invests in sustainability, and supports essential services that enhance daily life for Portlanders.

 

The City of Portland ensures meaningful access to City programs, services, and activities to comply with Civil Rights Title VI and ADA Title II laws and reasonably provides: translation, interpretation, modifications, accommodations, alternative formats, auxiliary aids and services. To request these services, or to file a complaint of discrimination, contact 503-823-4000 (311), Relay Service & TTY: 711, or 503-823-8064. Visit Portland Water Bureau’s Disability and Language Access page for more information.

 

503-823-4000 Translation and Interpretation 

Traducción e Interpretación  |  Biên Dịch và Thông Dịch  |  अनुवादन तथा व्याख्या

口笔译服务 |  Устный и письменный перевод  |  Turjumaad iyo Fasiraad

Письмовий і усний переклад  |  Traducere și interpretariat  |  Chiaku me Awewen Kapas