Pacific Power Offers Oregon Customers Rebates For Backup Power - 09/18/26
FOR IMMEDIATE RELEASE
Media hotline: 503-813-6018
Pacific Power offers Oregon customers rebates for backup power
Program helps eligible customers prepare for wildfire-related outages and winter storms
PORTLAND, Ore. (Sept. 18, 2026) — With a record-setting wildfire season that brought power disruptions to communities across Oregon winding down, Pacific Power is reminding eligible customers about rebates that can help them prepare for future outage events. As our focus transitions to winter storm season, qualified customers and licensed care facilities can still get help purchasing backup power equipment.
Income-qualified residential customers who rely on electricity for medical equipment can receive a rebate of up to $1,000, and eligible licensed residential care homes, care facilities, adult foster homes and hospices can qualify for up to $4,000 in rebates. These rebates can be used toward a qualified portable power station, battery or permanent backup generator.
“We prioritize emergency preparedness education and communication in our communities so our customers are prepared in the event an outage whether related to wildfire safety or seasonal storms,” said Carrie Laird, vice president of wildfire mitigation and emergency operations for Pacific Power. “We want eligible customers and care facilities to know this assistance is available and encourage them to apply before the upcoming deadlines so that they can take advantage of these helpful programs, which can offer peace of mind.”
To qualify for the residential rebate, applicants need to have an active Pacific Power account number, either as a customer or as the tenant of a Pacific Power customer. They also have to be enrolled in both Pacific Power’s Medical Certificate program and Oregon Low Income Discount program. Eligible customers should select backup power equipment from the program’s qualified product list and meet applicable requirements, which are spelled out in detail on our website.
Licensed care facilities also have to have an active Pacific Power account number, either directly or through a Pacific Power customer whose property they occupy. Eligible facilities include licensed residential care homes, care facilities, adult foster homes and hospices.
Eligible equipment must be purchased by December 31, 2026, and Pacific Power must receive the completed application and purchase receipt by January 31, 2027. Rebates are available on a first-come, first-served basis until the program’s annual funding is fully used.
Pacific Power launched the Oregon Backup Electric Power Rebate Program in 2023. Since then, the company has issued 421 rebates totaling more than $1.2 million.
The program is also helping communities strengthen their backup power readiness. In 2025, Linn County identified eligible care facilities and encouraged them to invest in backup power. Twenty-seven facilities received rebates of $4,000 each, for a total of $108,000. A batch application process is now available for jurisdictions submitting applications for multiple facilities.
Customers with questions about batch applications for multiple care facilities may email PacPowerGenerator@resource-innovations.com.
To hear more about the impacts of this program from a customer’s perspective, you can access video and interview excerpts here: Media gallery.
Content on our media gallery is downloadable and free to use in your reporting.
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About Pacific Power
Pacific Power provides safe and reliable electric service to more than 800,000 customers in Oregon, Washington and California. The company supplies customers with electricity from a diverse portfolio of generating plants including hydroelectric, natural gas, coal, wind, geothermal and solar resources. Pacific Power is part of PacifiCorp, one of the lowest-cost electricity producers in the United States, with over two million customers in six western states. For more information, visit PacificPower.net.