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News Release

Pacific Power Expands Cool Keeper To Portland, Hood River And NE Oregon - 04/20/26

FOR IMMEDIATE RELEASE   

Media hotline: 503-813-6018 

 

Pacific Power Expands Cool Keeper to Portland, Hood River and NE Oregon 

Customer incentive program increases reliability and grid efficiency while helping keep costs low 

 

PORTLAND, Ore. (April 20, 2026) — Pacific Power is expanding a customer incentive program to include more Oregonians. The company’s Cool Keeper program is now available to customers in Portland, Hood River and parts of Northeast Oregon.   

 

Cool Keeper is a simple way for residential customers to both earn a credit on their bills and help keep the power grid stable and running smoothly. Through a simple device installed free of charge on air conditioners and heat pumps, Pacific Power customers can temporarily reduce their energy use without missing out on home comfort. 

 

More about the program: 

 

  • How it works: Cool Keeper devices are installed on central cooling systems. When the power grid needs a quick break, the device briefly turns off the AC compressor – typically for no more than 5 minutes. When lots of homes with these devices do this at the same time, it helps balance the grid and keep electricity flowing reliably. Most people don’t notice because the indoor fan keeps running, moving cool air through the home while the compressor is paused. 
  • Free installation: The outdoor-only installation is quick, easy and requires no appointment. Once a customer signs up for the program, Pacific Power’s trained technicians will provide and install the device free of charge. 
       
  • Annual incentive: Participants sign up just once and then receive $30 in bill credits every year, distributed in monthly increments from May through September.   
     
  • Benefits: Through Cool Keeper, Pacific Power and customers work together to use less electricity for short periods – reducing the need for costly power purchases and helping keep bills lower. 

 

“Cool Keeper is a win-win for our customers and the community,” said Shawn Grant, director of customer solutions at Pacific Power. “It’s an easy way to contribute to energy reliability and sustainability without compromising comfort in your home.” 

 

To participate, customers must have an eligible cooling system. Most central air conditioning units and central heat pumps qualify. Eligibility will be confirmed during an on-site visit by a trained technician.    

 

To learn more or sign up, visit PacificPower.net/CoolKeeper or call 1-800-357-9214.   

 

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About Pacific Power 

 

Pacific Power provides safe and reliable electric service to more than 800,000 customers in Oregon, Washington and California. The company supplies customers with electricity from a diverse portfolio of generating plants including hydroelectric, natural gas, coal, wind, geothermal and solar resources. Pacific Power is part of PacifiCorp, one of the lowest-cost electricity producers in the United States, with over two million customers in six western states. For more information, visit PacificPower.net.  

 

 

Additional resources: 

Pacific Power Expands Cool Keeper To Portland, Hood River And NE Oregon - 04/20/26

FOR IMMEDIATE RELEASE   

Media hotline: 503-813-6018 

 

Pacific Power Expands Cool Keeper to Portland, Hood River and NE Oregon 

Customer incentive program increases reliability and grid efficiency while helping keep costs low 

 

PORTLAND, Ore. (April 20, 2026) — Pacific Power is expanding a customer incentive program to include more Oregonians. The company’s Cool Keeper program is now available to customers in Portland, Hood River and parts of Northeast Oregon.   

 

Cool Keeper is a simple way for residential customers to both earn a credit on their bills and help keep the power grid stable and running smoothly. Through a simple device installed free of charge on air conditioners and heat pumps, Pacific Power customers can temporarily reduce their energy use without missing out on home comfort. 

 

More about the program: 

 

  • How it works: Cool Keeper devices are installed on central cooling systems. When the power grid needs a quick break, the device briefly turns off the AC compressor – typically for no more than 5 minutes. When lots of homes with these devices do this at the same time, it helps balance the grid and keep electricity flowing reliably. Most people don’t notice because the indoor fan keeps running, moving cool air through the home while the compressor is paused. 
  • Free installation: The outdoor-only installation is quick, easy and requires no appointment. Once a customer signs up for the program, Pacific Power’s trained technicians will provide and install the device free of charge. 
       
  • Annual incentive: Participants sign up just once and then receive $30 in bill credits every year, distributed in monthly increments from May through September.   
     
  • Benefits: Through Cool Keeper, Pacific Power and customers work together to use less electricity for short periods – reducing the need for costly power purchases and helping keep bills lower. 

 

“Cool Keeper is a win-win for our customers and the community,” said Shawn Grant, director of customer solutions at Pacific Power. “It’s an easy way to contribute to energy reliability and sustainability without compromising comfort in your home.” 

 

To participate, customers must have an eligible cooling system. Most central air conditioning units and central heat pumps qualify. Eligibility will be confirmed during an on-site visit by a trained technician.    

 

To learn more or sign up, visit PacificPower.net/CoolKeeper or call 1-800-357-9214.   

 

### 

  

About Pacific Power 

 

Pacific Power provides safe and reliable electric service to more than 800,000 customers in Oregon, Washington and California. The company supplies customers with electricity from a diverse portfolio of generating plants including hydroelectric, natural gas, coal, wind, geothermal and solar resources. Pacific Power is part of PacifiCorp, one of the lowest-cost electricity producers in the United States, with over two million customers in six western states. For more information, visit PacificPower.net.  

 

 

Additional resources: