FOR IMMEDIATE RELEASE
Jan. 20, 2020
Media contact: 800-570-5838
Pacific Power crews restored service to approximately 1,000 customers last night with over 300 personnel continuing to make progress to restore remaining 500 customers
GRANTS PASS, ORE—Pacific Power restored service to approximately 1,000 customers last night– bringing the remaining customer count to approximately 500 – as crews made further progress clearing downed trees and making repairs. Damage from the destructive Jan. 16 winter storm left over 18,000 customers without service at its peak.
Pacific Power crews expect to see good restoration progress throughout today. The remaining pockets of outages are spread out from an area north of Grants Pass to south of Cave Junction, concentrated in the west side of Josephine County. Similar to previous days, repair work is taking place in difficult to reach, remote areas.
Estimates put full restoration by the end of Tuesday or possibly Wednesday for certain individual customers with a large majority of the remaining 500 customers impacted by the winter storm outages having service returned by late Monday evening.
“We are thankful for our customers’ patience and understanding as our crews and contract personnel made steady progress over the past few days to restore service,” said David Lucas, vice president of transmission and distribution.“
Pacific Power encourages customers to report outages by calling 1-877-508-5088 or text OUT to 722797. Text STAT to 722797 to check the status of your outage. Customers and media representatives can also track outages of any size online. Updates will be made as new information becomes available or at least hourly at pacificpower.net/outage.
To ease the inconvenience of power outages and assist crews in restoring power, Pacific Power suggests the following tips and safety precautions: