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News Release

PUC Approves Lower Rates For Cascade Natural Gas Customers Starting October 31 - 10/29/25

SALEM, Ore. – The Oregon Public Utility Commission (PUC) recently approved a decrease in rates for Cascade Natural Gas customers that goes into effect October 31, 2025. The change is the result of several annual filings, including a decrease in natural gas prices combined with other filings.

 

Customer Impact

The combined result of these annual filings means the monthly bill of a typical residential customer using an average of 56 therms per month will decrease by $0.86 or 1.39 percent, for a new monthly bill of about $60.74. The amount rates will decrease for each customer varies depending on customer type (residential, commercial, or industrial) and energy usage.

 

Reasons for Adjustment

Each year the PUC reviews the actual cost of natural gas and approves adjustments annually to rates accordingly through a process called the Purchased Gas Adjustment (PGA). The PGA allows utilities to pass through the cost of purchasing natural gas to the customers without a markup on the price. This year, natural gas prices were moderate, and Cascade Natural Gas collected more than needed from customers last year. As a result, the PGA combined with decisions on other rate-related filings that also go into effect October 31, resulted in a decrease in customer rates.

 

“Oregon’s purchased gas adjustment mechanism reflects that the cost of natural gas is driven largely by regional, national, and global factors outside the utility’s control, but it holds utilities accountable for careful management within those market conditions,” said PUC Chair Letha Tawney. “We are fortunate this year to see the stabilizing supply and demand of natural gas ease financial pressures on customers.”

 

Manage Energy Use and Bills

  • Explore rebates and energy-saving tips through the Energy Trust of Oregon.
  • Learn about the CARES bill assistance program, help with past-due bills, and the Budget Pay Program that spreads costs evenly throughout the year, call Cascade Natural Gas at 888-522-1130 or visit their website for more information.
  • Reach out to local Community Action agencies to find out what other support is available.

Cascade Natural Gas serves more than 75,000 customers in the Bend region and parts of Northeast Oregon.  

 

PUC Approves Lower Rates For Cascade Natural Gas Customers Starting October 31 - 10/29/25

SALEM, Ore. – The Oregon Public Utility Commission (PUC) recently approved a decrease in rates for Cascade Natural Gas customers that goes into effect October 31, 2025. The change is the result of several annual filings, including a decrease in natural gas prices combined with other filings.

 

Customer Impact

The combined result of these annual filings means the monthly bill of a typical residential customer using an average of 56 therms per month will decrease by $0.86 or 1.39 percent, for a new monthly bill of about $60.74. The amount rates will decrease for each customer varies depending on customer type (residential, commercial, or industrial) and energy usage.

 

Reasons for Adjustment

Each year the PUC reviews the actual cost of natural gas and approves adjustments annually to rates accordingly through a process called the Purchased Gas Adjustment (PGA). The PGA allows utilities to pass through the cost of purchasing natural gas to the customers without a markup on the price. This year, natural gas prices were moderate, and Cascade Natural Gas collected more than needed from customers last year. As a result, the PGA combined with decisions on other rate-related filings that also go into effect October 31, resulted in a decrease in customer rates.

 

“Oregon’s purchased gas adjustment mechanism reflects that the cost of natural gas is driven largely by regional, national, and global factors outside the utility’s control, but it holds utilities accountable for careful management within those market conditions,” said PUC Chair Letha Tawney. “We are fortunate this year to see the stabilizing supply and demand of natural gas ease financial pressures on customers.”

 

Manage Energy Use and Bills

  • Explore rebates and energy-saving tips through the Energy Trust of Oregon.
  • Learn about the CARES bill assistance program, help with past-due bills, and the Budget Pay Program that spreads costs evenly throughout the year, call Cascade Natural Gas at 888-522-1130 or visit their website for more information.
  • Reach out to local Community Action agencies to find out what other support is available.

Cascade Natural Gas serves more than 75,000 customers in the Bend region and parts of Northeast Oregon.