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Oregon PUC Invites Public To Comment On Idaho Power Proposed Sale To OTEC - 08/11/26

SALEM, Ore. – The Oregon Public Utility Commission (PUC) is seeking public comment on Idaho Power’s proposed sale of its Oregon distribution system to Oregon Trail Electric Cooperative (OTEC). The PUC will review the proposed sale to determine whether it serves customers’ interests, maintains reliable service, and meets all regulatory requirements.

 

Idaho Power and OTEC have filed an agreement with the PUC that would transfer Idaho Power’s Oregon service territory and distribution system to OTEC. If approved, Idaho Power’s 20,000 residential, irrigation, commercial, and industrial customers in Malheur, Harney, Baker, and Wallowa counties would become OTEC member-owners. OTEC currently serves Baker, Union, Grant, and Harney counties.

 

This proposed sale has a base purchase price of $154 million and is expected to close in early 2027. As part of the agreement, OTEC would purchase wholesale energy from Idaho Power through a multi-year power supply arrangement to serve customers in the affected Oregon counties.

 

Following the sale, Idaho Power would no longer serve Oregon electric customers directly but would continue to own and operate generation and transmission facilities in Oregon, including the Boardman to Hemingway (B2H) transmission line.

 

To support public participation, the PUC is offering several ways for community members to learn about the proposal and share their comments directly to Commissioners and the Administrative Law Judge (ALJ) overseeing this case.

Ways to Comment

Members of the public may provide comments by attending an in-person or virtual meeting or by submitting comments through online form, email, phone, or mail.

 

Comment via Zoom or phone 
Tuesday, August 18, 2026, at 6 p.m. Mountain Time (5 p.m. Pacific Time) via Zoom or by phone.

 

This virtual meeting will include an overview of the proposed sale and an opportunity for participants to provide comments. To participate, members of the public must have joined the virtual meeting by 6:30 p.m. MT.

 

Join the meeting: https://bit.ly/UM2447-PCH


Comment in person – Ontario, Oregon
Monday, August 24, 2026, at 6 p.m. Mountain Time (5 p.m. Pacific Time)

 

Commissioners and an ALJ will hold an in-person only hearing in Ontario. To comment, please be at the hearing by 6:30 p.m. MT.

 

Location:  Ontario City Hall, Council Chambers, 444 SW 4th Street, Ontario, OR 97914

 

Other ways to comment 
Comments may also be submitted through any of the following methods:

  • Phone: 503-378-6600 or 800-522-2404 (all relay calls accepted)
  • Mail:
    Oregon Public Utility Commission
    Attn: AHD – UM 2447 
    PO Box 1088 
    Salem OR 97308-1088 


Stay informed 
Individuals may request to be added to the distribution list to receive publicly available documents throughout this case. To be added, email puc.hearings@puc.oregon.gov or call 503-378-6678. Please reference Docket No. UM 2447 in your request.

 

# # #

Oregon PUC Invites Public To Comment On Idaho Power Proposed Sale To OTEC - 08/11/26

SALEM, Ore. – The Oregon Public Utility Commission (PUC) is seeking public comment on Idaho Power’s proposed sale of its Oregon distribution system to Oregon Trail Electric Cooperative (OTEC). The PUC will review the proposed sale to determine whether it serves customers’ interests, maintains reliable service, and meets all regulatory requirements.

 

Idaho Power and OTEC have filed an agreement with the PUC that would transfer Idaho Power’s Oregon service territory and distribution system to OTEC. If approved, Idaho Power’s 20,000 residential, irrigation, commercial, and industrial customers in Malheur, Harney, Baker, and Wallowa counties would become OTEC member-owners. OTEC currently serves Baker, Union, Grant, and Harney counties.

 

This proposed sale has a base purchase price of $154 million and is expected to close in early 2027. As part of the agreement, OTEC would purchase wholesale energy from Idaho Power through a multi-year power supply arrangement to serve customers in the affected Oregon counties.

 

Following the sale, Idaho Power would no longer serve Oregon electric customers directly but would continue to own and operate generation and transmission facilities in Oregon, including the Boardman to Hemingway (B2H) transmission line.

 

To support public participation, the PUC is offering several ways for community members to learn about the proposal and share their comments directly to Commissioners and the Administrative Law Judge (ALJ) overseeing this case.

Ways to Comment

Members of the public may provide comments by attending an in-person or virtual meeting or by submitting comments through online form, email, phone, or mail.

 

Comment via Zoom or phone 
Tuesday, August 18, 2026, at 6 p.m. Mountain Time (5 p.m. Pacific Time) via Zoom or by phone.

 

This virtual meeting will include an overview of the proposed sale and an opportunity for participants to provide comments. To participate, members of the public must have joined the virtual meeting by 6:30 p.m. MT.

 

Join the meeting: https://bit.ly/UM2447-PCH


Comment in person – Ontario, Oregon
Monday, August 24, 2026, at 6 p.m. Mountain Time (5 p.m. Pacific Time)

 

Commissioners and an ALJ will hold an in-person only hearing in Ontario. To comment, please be at the hearing by 6:30 p.m. MT.

 

Location:  Ontario City Hall, Council Chambers, 444 SW 4th Street, Ontario, OR 97914

 

Other ways to comment 
Comments may also be submitted through any of the following methods:

  • Phone: 503-378-6600 or 800-522-2404 (all relay calls accepted)
  • Mail:
    Oregon Public Utility Commission
    Attn: AHD – UM 2447 
    PO Box 1088 
    Salem OR 97308-1088 


Stay informed 
Individuals may request to be added to the distribution list to receive publicly available documents throughout this case. To be added, email puc.hearings@puc.oregon.gov or call 503-378-6678. Please reference Docket No. UM 2447 in your request.

 

# # #

Oregon PUC Approves Lumen Safety Compliance Plan, Warns Company Of Penalties If Milestones Are Missed - 08/05/26

SALEM, Ore. – The Oregon Public Utility Commission (PUC) has approved Lumen Technologies’ revised Safety Audit Compliance Workplan, which lays out the company’s plan to fix outstanding safety issues and meet PUC requirements for safe and reliable telecommunications service.

 

In approving the plan, commissioners noted Lumen’s repeated delays and inconsistent follow-through on past safety findings. Those slow responses have created a backlog of unresolved violations across the company’s system.

 

Earlier this year, the Commission directed Lumen to submit a corrective plan after identifying major delays in the company’s response to safety audit report findings from PUC staff. State law requires telecommunications companies to maintain their systems in a condition that ensures safe and reliable service and Commission rules set deadlines for fixing safety concerns.

 

Lumen submitted an initial plan in May, but staff found it did not meet Commission expectations. Since then, Lumen and PUC staff worked together to improve the plan. The revised version includes specific timelines for correcting National Electrical Safety Code (NESC) violations identified by PUC staff during field audits and finishing outstanding pole transfer work by December 31, 2026.

 

During the public meeting, utilities that host Lumen attachments on their poles said they continue to see slow responses from Lumen on joint-use safety issues, including work needed on shared poles. Many of the concerns raised go beyond the scope of the PUC’s field audits and raise public safety concerns. Because of this, the Commission directed PUC staff to gather more information on these additional issues and provide a recommendation to address any issues identified.

 

“This revised plan provides a clear path forward and sets firm expectations for Lumen,” said PUC Chair Letha Tawney. “If Lumen doesn’t follow through and meet the requirements set in the workplan, the Commission will pursue financial penalties. Oregonians deserve safe, reliable service, and we will hold the company accountable.”

 

By approving the plan, the Commission confirms that the revised plan meets expectations set in the April 14, meeting and outlines the steps needed to resolve the backlog of outstanding issues identified in audits. The Commission will continue monitoring Lumen’s efforts to ensure continued compliance.

 

Customers who have questions about telecommunications service issues or need help understanding their rights can contact the PUC’s Consumer Services Team at 503-378-6600 or 800-522-2404, TTY or dial 711, or email puc.consumer@puc.oregon.gov.

 

# # #

 

Media Resources

Select comments made by Commission Chair Letha Tawney at the public meeting

Link to the full public meeting recording

 

 

Oregon PUC Approves Lumen Safety Compliance Plan, Warns Company Of Penalties If Milestones Are Missed - 08/05/26

SALEM, Ore. – The Oregon Public Utility Commission (PUC) has approved Lumen Technologies’ revised Safety Audit Compliance Workplan, which lays out the company’s plan to fix outstanding safety issues and meet PUC requirements for safe and reliable telecommunications service.

 

In approving the plan, commissioners noted Lumen’s repeated delays and inconsistent follow-through on past safety findings. Those slow responses have created a backlog of unresolved violations across the company’s system.

 

Earlier this year, the Commission directed Lumen to submit a corrective plan after identifying major delays in the company’s response to safety audit report findings from PUC staff. State law requires telecommunications companies to maintain their systems in a condition that ensures safe and reliable service and Commission rules set deadlines for fixing safety concerns.

 

Lumen submitted an initial plan in May, but staff found it did not meet Commission expectations. Since then, Lumen and PUC staff worked together to improve the plan. The revised version includes specific timelines for correcting National Electrical Safety Code (NESC) violations identified by PUC staff during field audits and finishing outstanding pole transfer work by December 31, 2026.

 

During the public meeting, utilities that host Lumen attachments on their poles said they continue to see slow responses from Lumen on joint-use safety issues, including work needed on shared poles. Many of the concerns raised go beyond the scope of the PUC’s field audits and raise public safety concerns. Because of this, the Commission directed PUC staff to gather more information on these additional issues and provide a recommendation to address any issues identified.

 

“This revised plan provides a clear path forward and sets firm expectations for Lumen,” said PUC Chair Letha Tawney. “If Lumen doesn’t follow through and meet the requirements set in the workplan, the Commission will pursue financial penalties. Oregonians deserve safe, reliable service, and we will hold the company accountable.”

 

By approving the plan, the Commission confirms that the revised plan meets expectations set in the April 14, meeting and outlines the steps needed to resolve the backlog of outstanding issues identified in audits. The Commission will continue monitoring Lumen’s efforts to ensure continued compliance.

 

Customers who have questions about telecommunications service issues or need help understanding their rights can contact the PUC’s Consumer Services Team at 503-378-6600 or 800-522-2404, TTY or dial 711, or email puc.consumer@puc.oregon.gov.

 

# # #

 

Media Resources

Select comments made by Commission Chair Letha Tawney at the public meeting

Link to the full public meeting recording

 

 

Oregon PUC Reminds Customers About Summer Disconnection Moratoriums And Availability Of Assistance Programs - 08/03/26

SALEM, Ore. – The Oregon Public Utility Commission (PUC) is reminding residential and small commercial customers that Oregon’s regulated electric and natural gas utilities are required to pause service disconnections for non-payment during certain summer weather or air quality conditions, and when customers are under a Level 2 or Level 3 wildfire evacuation notice.

 

These protections apply to the investor-owned utilities regulated by the PUC, including Portland General Electric (PGE), Pacific Power, Idaho Power, NW Natural, Avista Natural Gas, and Cascade Natural Gas.

The PUC requires these utilities to activate a disconnection moratorium for the following events in the areas they serve:

  • Severe air quality events (electric and natural gas):

A moratorium on disconnection for non-payment is required on any day when the Department of Environmental Quality issues an air-quality advisory or when the Air Quality Index (AQI) is forecast to reach 100 or higher. Both electric and natural gas utilities may not disconnect residential or small commercial customers for nonpayment during these conditions.

  • Extreme heat events (electric only):

Electric utilities may not disconnect residential customers for non-payment starting 24 hours before an extreme heat warning, extreme heat watch, or heat advisory is forecast. If the heat notice is issued with less than 24 hours’ notice, utilities must immediately pause disconnections once the alert is posted.

  • Level 2 or Level 3 wildfire evacuations (electric and natural gas):

Electric and natural gas utilities will make best efforts to avoid disconnecting customers for non-payment when customers are under a Level 2 or Level 3 wildfire evacuation notice by the Oregon Department of Emergency Management. The moratorium begins when the evacuation notice is issued.

 

Moratoriums generally remain in effect for 48 hours after a qualifying event ends. Customers who were disconnected shortly before a moratorium began may be eligible for no-cost reconnection. Utilities must make best efforts to complete reconnections upon request, and reconnection fees may apply.

 

PUC Chair Letha Tawney emphasizes the importance of these protections. “The PUC has worked hard to ensure Oregonians are protected during potentially dangerous air quality and heat events or during wildfire evacuations,” she said. “Service disconnections for non-payment during hazardous conditions can put lives at risk. Pausing shutoffs along with Commission required utility assistance programs help keep customers connected when they need it most.”

 

“As Oregon continues to be challenged by this unprecedented wildfire season, it’s important that services remain connected,” Governor Tina Kotek said. “No Oregonian affected by wildfire should have to face the loss of power during this emergency. My focus continues to remain on protecting lives, supporting communities, and ensuring families can stay safe.”

 

Utilities may still need to disconnect power to a high risk area during extreme fire weather to prevent ignitions. In those cases, the utility is carefully weighing the risk of a damaging fire against the difficult impacts of an outage on vulnerable communities. The utility will restore power as quickly as is safe to do so.

 

Customers can contact their utility to learn more about these protections, or to discuss payment plans, discounts for customers with lower incomes and assistance programs if they are behind on their bill. For help connecting with your utility or understanding your rights, contact the PUC’s Consumer Services Team at 503-378-6600 or 800-522-2404, TTY or dial 711, or email puc.consumer@puc.oregon.gov.

 

# # #

Oregon PUC Reminds Customers About Summer Disconnection Moratoriums And Availability Of Assistance Programs - 08/03/26

SALEM, Ore. – The Oregon Public Utility Commission (PUC) is reminding residential and small commercial customers that Oregon’s regulated electric and natural gas utilities are required to pause service disconnections for non-payment during certain summer weather or air quality conditions, and when customers are under a Level 2 or Level 3 wildfire evacuation notice.

 

These protections apply to the investor-owned utilities regulated by the PUC, including Portland General Electric (PGE), Pacific Power, Idaho Power, NW Natural, Avista Natural Gas, and Cascade Natural Gas.

The PUC requires these utilities to activate a disconnection moratorium for the following events in the areas they serve:

  • Severe air quality events (electric and natural gas):

A moratorium on disconnection for non-payment is required on any day when the Department of Environmental Quality issues an air-quality advisory or when the Air Quality Index (AQI) is forecast to reach 100 or higher. Both electric and natural gas utilities may not disconnect residential or small commercial customers for nonpayment during these conditions.

  • Extreme heat events (electric only):

Electric utilities may not disconnect residential customers for non-payment starting 24 hours before an extreme heat warning, extreme heat watch, or heat advisory is forecast. If the heat notice is issued with less than 24 hours’ notice, utilities must immediately pause disconnections once the alert is posted.

  • Level 2 or Level 3 wildfire evacuations (electric and natural gas):

Electric and natural gas utilities will make best efforts to avoid disconnecting customers for non-payment when customers are under a Level 2 or Level 3 wildfire evacuation notice by the Oregon Department of Emergency Management. The moratorium begins when the evacuation notice is issued.

 

Moratoriums generally remain in effect for 48 hours after a qualifying event ends. Customers who were disconnected shortly before a moratorium began may be eligible for no-cost reconnection. Utilities must make best efforts to complete reconnections upon request, and reconnection fees may apply.

 

PUC Chair Letha Tawney emphasizes the importance of these protections. “The PUC has worked hard to ensure Oregonians are protected during potentially dangerous air quality and heat events or during wildfire evacuations,” she said. “Service disconnections for non-payment during hazardous conditions can put lives at risk. Pausing shutoffs along with Commission required utility assistance programs help keep customers connected when they need it most.”

 

“As Oregon continues to be challenged by this unprecedented wildfire season, it’s important that services remain connected,” Governor Tina Kotek said. “No Oregonian affected by wildfire should have to face the loss of power during this emergency. My focus continues to remain on protecting lives, supporting communities, and ensuring families can stay safe.”

 

Utilities may still need to disconnect power to a high risk area during extreme fire weather to prevent ignitions. In those cases, the utility is carefully weighing the risk of a damaging fire against the difficult impacts of an outage on vulnerable communities. The utility will restore power as quickly as is safe to do so.

 

Customers can contact their utility to learn more about these protections, or to discuss payment plans, discounts for customers with lower incomes and assistance programs if they are behind on their bill. For help connecting with your utility or understanding your rights, contact the PUC’s Consumer Services Team at 503-378-6600 or 800-522-2404, TTY or dial 711, or email puc.consumer@puc.oregon.gov.

 

# # #

Oregon PUC Invites Pacific Power Customers To Comment On Proposed Rate Increase - 07/23/26

SALEM, Ore. – The Oregon Public Utility Commission (PUC) is inviting Pacific Power (PacifiCorp) customers and community members to share their input on the company’s request to increase customer rates. Comments may be submitted in several ways, including during an upcoming virtual public meeting.


Comment at virtual public meeting
Held Monday, July 27, 2026, at 6 p.m. via Zoom or by phone, this meeting allows community members to learn about the proposed increase and provide spoken comments directly to the Commissioners and Administrative Law Judge overseeing this case.

 

If members of the public are still waiting to comment at 7 p.m., the meeting may continue to allow as many members of the public to comment as time permits.

Information on how to join the meeting can be found at: https://bit.ly/PacificPower-meeting-notice


Other ways to submit comments 
Comments may be submitted through any of the following methods:

  • Phone: 503‑378‑6600 or 800‑522‑2404 (all relay calls accepted)
  • Mail:
    Oregon Public Utility Commission
    Attn: AHD – UE 470 
    PO Box 1088 
    Salem OR 973081088 


About the Pacific Power rate change proposal
Pacific Power has proposed increasing the amount of money it collects from Oregon customers by $170.7 million, or about 8.6 percent overall. Actual bill impacts will vary depending on customer type (residential, commercial, or industrial) and energy usage. The company reports this increase is needed to continue investing in the electric system so it can provide safe and reliable service to its 667,000 Oregon customers. This proposed change does not include rate adjustments addressed in other proceedings before the Commission that could result in other increases or decreases to customer rates.

 

These investments include upgrades to transmission, distribution, and generation facilities, along with projects that improve system resiliency and customer service. In its filing, Pacific Power explains that current rates are not sufficient to cover rising operating costs or to support the company’s ability to attract investment for future system upgrades. 

 

Pacific Power’s general rate case filing is undergoing a nearly year-long review and will be fully investigated on behalf of customers by the PUC, the Oregon Citizens’ Utility Board, and others. This public meeting is part of that review. The Commission will issue a final decision in March of next year and any approved rate changes would take effect on April 4, 2027.

 

# # #

Oregon PUC Invites Pacific Power Customers To Comment On Proposed Rate Increase - 07/23/26

SALEM, Ore. – The Oregon Public Utility Commission (PUC) is inviting Pacific Power (PacifiCorp) customers and community members to share their input on the company’s request to increase customer rates. Comments may be submitted in several ways, including during an upcoming virtual public meeting.


Comment at virtual public meeting
Held Monday, July 27, 2026, at 6 p.m. via Zoom or by phone, this meeting allows community members to learn about the proposed increase and provide spoken comments directly to the Commissioners and Administrative Law Judge overseeing this case.

 

If members of the public are still waiting to comment at 7 p.m., the meeting may continue to allow as many members of the public to comment as time permits.

Information on how to join the meeting can be found at: https://bit.ly/PacificPower-meeting-notice


Other ways to submit comments 
Comments may be submitted through any of the following methods:

  • Phone: 503‑378‑6600 or 800‑522‑2404 (all relay calls accepted)
  • Mail:
    Oregon Public Utility Commission
    Attn: AHD – UE 470 
    PO Box 1088 
    Salem OR 973081088 


About the Pacific Power rate change proposal
Pacific Power has proposed increasing the amount of money it collects from Oregon customers by $170.7 million, or about 8.6 percent overall. Actual bill impacts will vary depending on customer type (residential, commercial, or industrial) and energy usage. The company reports this increase is needed to continue investing in the electric system so it can provide safe and reliable service to its 667,000 Oregon customers. This proposed change does not include rate adjustments addressed in other proceedings before the Commission that could result in other increases or decreases to customer rates.

 

These investments include upgrades to transmission, distribution, and generation facilities, along with projects that improve system resiliency and customer service. In its filing, Pacific Power explains that current rates are not sufficient to cover rising operating costs or to support the company’s ability to attract investment for future system upgrades. 

 

Pacific Power’s general rate case filing is undergoing a nearly year-long review and will be fully investigated on behalf of customers by the PUC, the Oregon Citizens’ Utility Board, and others. This public meeting is part of that review. The Commission will issue a final decision in March of next year and any approved rate changes would take effect on April 4, 2027.

 

# # #

Oregonians Reminded To Be Ready For Potential Power Outages - 07/22/26

Salem, Ore. – With wildfires burning across the state and extreme weather events affecting communities, residents are reminded to prepare for potential power outages. These events can damage electrical equipment or force utilities to adjust system settings, which may lead to more frequent or longer outages. In some high-risk areas, utilities may implement public safety power shutoffs (PSPS), a safety measure designed to help protect people and communities in high fire-risk areas by proactively shutting off electricity. Utilities may also deenergize lines to protect equipment or to support firefighting efforts.

Be prepared in advance

Prepare your home and businesses in the event a wildfire or weather incident leads to a power outage.

  • Be two weeks ready – Gather food, medical supplies, batteries, pet supplies, among other things, needed by family members during an outage or evacuation for up to two weeks. Learn more about what supplies to consider.
  • For individuals with a medical condition that requires power, contact your electricity service provider in advance of an outage to register a Medical Certificate. This certification provides added benefits and helps the utility ensure they meet your needs in the event of an outage.
  • Update your utility account on your service provider’s website to make sure they have your current contact information and can send you notifications. If uncertain which electric utility serves your area, visit https://www.oregon.gov/energy/energy-oregon/pages/find-your-utility.aspx.
  • Keep cell phones fully charged in anticipation of an outage. Consider a car-charger for cell phones and other electronic devices.
  • Plan for livestock water needs in the event well pumps lose power.
  • Have a plan to relocate to an alternative location for power needs, or if you can, consider a backup generator.

During a power outage

  • Avoid downed power lines, including anything near downed lines, at all costs.
  • Stay clear of fire personnel and utility crews working to restore service in your community.
  • Use flashlights or battery-operated lanterns for emergency lighting. Do not use candles or other potential fire hazards.
  • Turn off lights and unplug electric appliances except for the refrigerator and freezer to help avoid a surge to the system when service is restored. After turning off all the lights, turn one light on to know when power has been restored.
  • Use generators safely – Do not run the generator inside the home or garage or anywhere near a window or vent, as these spaces can capture deadly levels of carbon monoxide. Learn more about proper use of a generator to avoid hazardous conditions.
  • Check on elderly neighbors or individuals with special needs who might need additional assistance.
  • Call your electricity service provider to report an outage; do not call 911.

Natural gas tips

  • If required to evacuate, no need to shut off natural gas.
  • If natural gas appliances do not operate properly once electricity is restored, call your natural gas service provider.
  • If natural gas service is shut off, do not turn on yourself. Call your natural gas service provider to restore service.
  • If you smell natural gas, evacuate immediately and call 911.

Stay informed and Be Prepared

  • The best preparation is to not start a fire in the first place. Visit Keep Oregon Green’s website to learn more about how you can prevent wildfires.  
  • Contact your electricity provider or log in to your account and make sure all contact information is current so you can receive alerts and messages.
  • Visit Oregon Alert to find your local alert system. Provide current contact details and sign up for wildfire alerts.
  • Before traveling visit Trip Check for details on road closures and conditions.
  • Check air quality in Oregon.
  • Visit State of Oregon Fires Dashboard

###

 

The PUC regulates customer rates and services of the state’s investor-owned electric and natural gas utilities, including Portland General Electric, Idaho Power, Pacific Power, Avista, Cascade Natural, and NW Natural. The PUC also regulates landline telephone providers and select water companies. The PUC’s mission is to ensure Oregonians have access to safe, reliable, and fairly priced utility services that advance state policy and promote the public interest. We use an inclusive process to evaluate differing viewpoints and visions of the public interest and arrive at balanced, well-reasoned, independent decisions supported by fact and law. For more information about the PUC, visit oregon.gov/puc.

It is the mission of Oregon Emergency Management to proactively develop emergency response, risk reduction and disaster recovery programs to better serve Oregonians during times of disaster. OEM prioritizes an equitable and inclusive culture of preparedness that empowers all Oregonians to thrive in times in crisis. The agency leads collaborative statewide efforts, inclusive of all partners and the communities we serve, to ensure capability to get help in an emergency and to protect, mitigate, prepare for, respond to, and recover from emergencies or disasters. For more information about the OEM, visit
oregon.gov/oem.

 

Oregonians Reminded To Be Ready For Potential Power Outages - 07/22/26

Salem, Ore. – With wildfires burning across the state and extreme weather events affecting communities, residents are reminded to prepare for potential power outages. These events can damage electrical equipment or force utilities to adjust system settings, which may lead to more frequent or longer outages. In some high-risk areas, utilities may implement public safety power shutoffs (PSPS), a safety measure designed to help protect people and communities in high fire-risk areas by proactively shutting off electricity. Utilities may also deenergize lines to protect equipment or to support firefighting efforts.

Be prepared in advance

Prepare your home and businesses in the event a wildfire or weather incident leads to a power outage.

  • Be two weeks ready – Gather food, medical supplies, batteries, pet supplies, among other things, needed by family members during an outage or evacuation for up to two weeks. Learn more about what supplies to consider.
  • For individuals with a medical condition that requires power, contact your electricity service provider in advance of an outage to register a Medical Certificate. This certification provides added benefits and helps the utility ensure they meet your needs in the event of an outage.
  • Update your utility account on your service provider’s website to make sure they have your current contact information and can send you notifications. If uncertain which electric utility serves your area, visit https://www.oregon.gov/energy/energy-oregon/pages/find-your-utility.aspx.
  • Keep cell phones fully charged in anticipation of an outage. Consider a car-charger for cell phones and other electronic devices.
  • Plan for livestock water needs in the event well pumps lose power.
  • Have a plan to relocate to an alternative location for power needs, or if you can, consider a backup generator.

During a power outage

  • Avoid downed power lines, including anything near downed lines, at all costs.
  • Stay clear of fire personnel and utility crews working to restore service in your community.
  • Use flashlights or battery-operated lanterns for emergency lighting. Do not use candles or other potential fire hazards.
  • Turn off lights and unplug electric appliances except for the refrigerator and freezer to help avoid a surge to the system when service is restored. After turning off all the lights, turn one light on to know when power has been restored.
  • Use generators safely – Do not run the generator inside the home or garage or anywhere near a window or vent, as these spaces can capture deadly levels of carbon monoxide. Learn more about proper use of a generator to avoid hazardous conditions.
  • Check on elderly neighbors or individuals with special needs who might need additional assistance.
  • Call your electricity service provider to report an outage; do not call 911.

Natural gas tips

  • If required to evacuate, no need to shut off natural gas.
  • If natural gas appliances do not operate properly once electricity is restored, call your natural gas service provider.
  • If natural gas service is shut off, do not turn on yourself. Call your natural gas service provider to restore service.
  • If you smell natural gas, evacuate immediately and call 911.

Stay informed and Be Prepared

  • The best preparation is to not start a fire in the first place. Visit Keep Oregon Green’s website to learn more about how you can prevent wildfires.  
  • Contact your electricity provider or log in to your account and make sure all contact information is current so you can receive alerts and messages.
  • Visit Oregon Alert to find your local alert system. Provide current contact details and sign up for wildfire alerts.
  • Before traveling visit Trip Check for details on road closures and conditions.
  • Check air quality in Oregon.
  • Visit State of Oregon Fires Dashboard

###

 

The PUC regulates customer rates and services of the state’s investor-owned electric and natural gas utilities, including Portland General Electric, Idaho Power, Pacific Power, Avista, Cascade Natural, and NW Natural. The PUC also regulates landline telephone providers and select water companies. The PUC’s mission is to ensure Oregonians have access to safe, reliable, and fairly priced utility services that advance state policy and promote the public interest. We use an inclusive process to evaluate differing viewpoints and visions of the public interest and arrive at balanced, well-reasoned, independent decisions supported by fact and law. For more information about the PUC, visit oregon.gov/puc.

It is the mission of Oregon Emergency Management to proactively develop emergency response, risk reduction and disaster recovery programs to better serve Oregonians during times of disaster. OEM prioritizes an equitable and inclusive culture of preparedness that empowers all Oregonians to thrive in times in crisis. The agency leads collaborative statewide efforts, inclusive of all partners and the communities we serve, to ensure capability to get help in an emergency and to protect, mitigate, prepare for, respond to, and recover from emergencies or disasters. For more information about the OEM, visit
oregon.gov/oem.