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@OHAOregon
FOR IMMEDIATE RELEASE
September 11, 2018
Oregon Health Plan members satisfied with OHP and coordinated care organizations, support proposals to improve CCOs
Portland, Ore. -- Members of the Oregon Health Plan (OHP) are highly satisfied with the care they receive and trust the state’s Medicaid program for information about their health, according to a new survey conducted by the public opinion research firm DHM Research.
Members also expressed strong support for policy changes the Oregon Health Authority (OHA) is considering when it issues new contracts for coordinated care organizations (CCOs) in 2020. These proposals are referred to as "CCO 2.0."
However, proposals that could limit the number of providers who see OHP members were less popular.
The survey was based on telephone interviews with 401 OHP members that were conducted Aug. 22-27. Interviewers spoke to OHP members whose primary languages were English, Spanish, Russian and Vietnamese. The survey has a margin of error of plus/minus 4.9 percent.
According to the DHM survey results:
OHP members showed support for the major proposals to change CCO contracts:
Oregon’s 15 coordinated care organizations are privately operated, locally governed entities responsible for managing physical, behavioral, and oral health care for their members. Since CCOs were established in 2012, they have slowed the growth of Medicaid costs, reduced the use of low-value care and improved a variety of health and quality measures, according to independent researchers at Oregon Health & Science University.
"We wanted to know what OHP members had to say about the future of CCOs because the changes we’re considering affect OHP members more than anyone else," said Patrick Allen, Director of the Oregon Health Authority. "I’m glad members expressed such strong levels for trust in OHP, satisfaction in their CCOs and support for the direction we’re going in to accelerate health transformation in our state."
The survey found few significant differences of opinion among respondents based on language, region or other demographic factors such as gender, age, race or ethnicity.
DHM researchers presented the findings to the Oregon Health Policy Board earlier today. The board heard a presentation of draft recommendations for the CCO 2.0 contracts and will approve final changes at its meeting October 15. The CCO 2.0 contracts will cover the years 2020-2025. They represent the largest procurement in state history.
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CCO 2.0 webpage: https://www.oregon.gov/oha/OHPB/Pages/CCO-2-0.aspx
OHSU CCO study: https://www.oregon.gov/oha/HPA/ANALYTICS/Evaluation%20docs/Summative%20Medicaid%20Waiver%20Evaluation%20-%20Final%20Report.pdf
Oregon Health Policy Board meetings webpage: https://www.oregon.gov/OHA/OHPB/Pages/OHPB-Meetings.aspx
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