Oregon Dept. of Consumer & Business Services
Emergency Messages as of 12:31 pm, Mon. Sep. 21
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News Release
Five insurance tips for wildfire recovery - 09/14/20

Salem – The Oregon Division of Financial Regulation has five tips for homeowners and renters who have evacuated or been affected by fire, smoke, and ash damage.

  • Call your insurance company to check your policy. Let your company know if you have evacuated. Coverage is typically available for fire, smoke, and ash damage to your home and personal property.
  • Ask about your auto coverage, too. You need comprehensive coverage on your auto policy to cover fire, smoke, and ash damage, no matter where your vehicle is located at time of the loss.
  • If you had to evacuate, save your receipts and, when it is safe, let your insurance company know you evacuated. Your homeowners policy may pay for expenses such as lodging, food, and even pet boarding due to a mandatory evacuation. Be sure to check with your insurance company to confirm your specific coverage.
  • If you have not evacuated and it is safe to do so, make a quick home inventory by taking photos or video of each room in your home. Pay close attention to what is on the walls and in drawers and closets. Don’t forget storage areas such as the attic and garage. Check your insurance company’s website for an app or checklist that will help. Or use the Insure U Home Inventory Checklist.
  • If your personal belongings are damaged, the insurance company will request a list of items that are damaged or destroyed. Take some time to work on your home inventory list now. Look through your photos and videos to help recall personal items. Be sure to look for smaller items, such as jewelry. To the best of your ability, write down the age, original cost, and replacement cost of each item.

Following these tips will help save you money, time, and stress during a wildfire. For more information on preparing for a wildfire, visit the division’s wildfire page.

Oregonians that have been forced to evacuate their homes because of area wildfires should contact their insurance companies as soon as possible to let them know they have evacuated and discuss next steps. If you still have questions or concerns, the division’s Advocacy Team is here to help. Call the team at 888-877-4894 (toll-free) or visit dfr.oregon.gov.

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About DCBS: The Department of Consumer and Business Services is Oregon's largest business regulatory and consumer protection agency. For more information, visit www.dcbs.oregon.gov. 

About Oregon DFR:

The Division of Financial Regulation is part of the Department of Consumer and Business Services, Oregon’s largest business regulatory and consumer protection agency. Visit www.dcbs.oregon.gov and http://dfr.oregon.gov/Pages/index.aspx.

 

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