QUALITY REPORT: KAISER PERMANENTE NORTHWEST COMMERCIAL HEALTH PLANS RATED HIGHEST - 09/16/25
Kaiser Permanente Northwest has been recognized as the highest rated commercial health plan in Oregon and SW Washington by the National Committee for Quality Assurance (NCQA) in 2025. The Northwest is proud of its leadership position when it comes to providing expert, coordinated care and exceptional service.
The NCQA annual report, released September 2025, rates Kaiser Permanente Northwest’s private (commercial) health plans as the highest among competitors’ plans. The Northwest’s Medicare health plans tied for the highest rated in the region.
More 5-star and 4.5-star plans than any organization
NCQA rated nearly 1,000 commercial, Medicare, and Medicaid plans in the United States.
- Only 11 health plans across the country received 5 out of 5 stars. Five of those 5-star plans were Kaiser Permanente’s: Both our commercial and Medicare plans in Northern California and Southern California, and our commercial plan available in the mid-Atlantic states area (Baltimore, suburban Maryland, Northern Virginia, and Washington, D.C.).
- All Kaiser Permanente’s Medicare plans received 4.5 stars or higher.
- Our commercial plans in 4 areas, including the Northwest region of Oregon and Southwest Washington, received 4.5 stars (Colorado, Georgia and Hawaii also received 4.5 stars.)
“The latest NCQA ratings reflect Kaiser Permanente’s ongoing commitment to providing high-quality care and coverage for our patients and members,” said Nicole Kveton, vice president of quality and safety at Kaiser Permanente Northwest. “Year after year, our dedication to care excellence continues to make a meaningful impact for the more than 600,000 members we serve throughout our region.”
Kaiser Permanente’s high ratings are remarkable, given that only 6.5% of the nation’s plans rated 4.5 stars or higher. And we have more 5-star and 4.5-star plans combined than any other health care organization for the 10th ratings cycle in a row.
NCQA is a private, nonprofit organization that measures and accredits health care plans. NCQA ratings are based on dozens of measures that assess how each plan performs when it comes to prevention and population health, treatment, and the patient experience.
Learn more about NCQA’s ratings and methodology and the other awards and recognition Kaiser Permanente repeatedly earns for being a great place to get care.
About Kaiser Permanente
Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America's leading health care providers and not-for-profit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve nearly 12.6 million members in 8 states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal Permanente Medical Group physicians, specialists, and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery, and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education, and the support of community health. For more information, go to about.kp.org.