Direct File Oregon Offers Simplest Solution For Taxpayers Switching To E-filing In 2026 To Get Their Refund Sooner - 03/06/26

Salem, OR—Are you looking for a free option to file your taxes? Want to get your refund faster than filing a paper return? Direct File Oregon is the best of both worlds.

Taxpayers accustomed to filling out paper returns, can use Free Fillable Forms to file their federal return and then use Direct File Oregon to file their Oregon personal income tax return directly with the state.

“If you are used to filling out your taxes on a paper return, Free Fillable Forms is perfect for you. It is just like filling out a paper return, except on a computer screen,” said Megan Denison, Personal Tax and Compliance Division administrator for the Oregon Department of Revenue. “Using Direct File Oregon is as simple as answering a few questions. The result could save you weeks waiting on your refund.”

“You can even use a public access computer in one of the Department of Revenue regional offices across the state,” Denison added.

Now in its third year, Direct File Oregon is a free interview-based program similar to commercial software and allows taxpayers the convenience and security of filing directly with the state of Oregon through Revenue Online. More than 3,500 taxpayers have already used Direct File Oregon this year. That’s right on pace with last year, when 14,000 Oregon taxpayers filed directly with the state.

The IRS was late providing necessary tax forms and information to the Oregon Department of Revenue late last year. As a result, the state’s processing of paper-filed Oregon personal income tax returns won’t begin until the end of March. The first refunds for e-filed returns were issued in mid-February. Refunds for paper filed returns won’t start until next month.

Oregon is returning $1.41 billion in surplus revenue to taxpayers in 2026. Known as the “kicker,” it will either decrease the amount of state taxes you owe or increase your Oregon state income tax refund.

The best part is Free Fillable Forms and Direct File Oregon have no income restrictions.

Other free filing software options

Newly available this year is GetYourRefund.org which provides free federal and state tax preparation options:

• File Myself: Access to self-prep software to file federal and state returns for free, with IRS-certified chat support. Income must be under $89,000.
• File with Help: Virtual 1:1 expert tax prep provided through collaboration with local VITA programs. Suggested income under $69,000.
• VITA Site Location Finder: Simple, mobile-friendly tool to find in-person VITA sites. Suggested income under $69,000.

Email and live chat support is available in English and Spanish.

Free guided tax preparation is available from three other companies that participate in the Free File Alliance for taxpayers that meet income requirements. Using links from the department’s website ensures that both taxpayers’ federal and state return will be filed for free. These free services work much like the popular pay to file programs.

Each company has different requirements for who qualifies for free filing and offers must be accessed from the links on the department’s website.

• If your AGI is $32,000 or less, you can use 1040NOW, which includes your Oregon return.
• If your AGI is $51,000 or less (or $89,000 or less and active military), you can use OLT or FreeTaxUSA, which includes your Oregon return.
• If your AGI is $19,000-89,000 and age 67 or younger, you can use TaxSlayer, which includes your Oregon return.

The department offers computer kiosks in its five regional offices for taxpayers who don’t have a computer or access to one. The kiosks are available during regular business hours in the DOR regional offices in Bend, 951 SW Simpson Ave, Suite 100;  Eugene, 1600 Valley River Drive, Suite 310; Gresham, 1550 NW Eastman Parkway, Suite 220; Medford, 3613 Aviation Way, Suite 102; and Portland, 800 NE Oregon St, Suite 505.

They can be used to file with any of the free file options or to transfer their information from a paper return to Free Fillable Forms.

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Need Help Filing Your Taxes? Find A Free Assistance Site Near You - 02/25/26

Salem, OR— Filing your taxes can be anxiety-inducing. The list of worries is long – ‘what happens if I make a mistake? Is interacting with the government safe for me and my community?  Is using commercial software or hiring a tax professional in my budget?’

The good news is that help—free help—is widely available.

From IRS-sponsored Volunteer Income Tax Assistance (VITA) sites to Tax Counseling for the Elderly (TCE) or AARP Foundation TaxAide locations, Oregon taxpayers needing free assistance have over 107 different places across the state where they can get free in-person help filing their taxes.

This free tax help is also available online through the United Way’s MyFreeTaxes program.

Make an appointment at a free tax help site near you by using the links for each organization on the Department of Revenue's webpage, or consult the department’s interactive map.

Taxpayers are encouraged to bring their tax information with them, including:

• Social security number or ITIN for everyone on their tax return
• Forms W-2 (wages from a job)
• Forms 1099-G, 1099-R, 1099-INT (other income) if applicable
• Form SSA-1099 (Social Security Benefits)
• Bank routing and account numbers for direct deposit (can be found on their checks)
• Last year’s tax return

The IRS’s VITA and TCE programs offer free basic tax return preparation to qualified individuals.

The VITA program has operated for over 50 years. VITA sites offer free tax help to people who need assistance in preparing their own tax returns, including:

• People who generally make $69,000 or less
• Persons with disabilities; and
• Limited English-speaking taxpayers

Tax-Aide has several free options for providing taxpayer assistance to those who need it. These options vary by location and are subject to change. Taxpayers can get:

• In-person service where taxes are prepared and electronically filed by IRS-certified tax counselors;
• Or help preparing their own taxes with free access to software with help from an  IRS-certified counselor available if desired. Once the counselor completes the taxes, the return is reviewed, approved, and signed by the taxpayer(s), and then electronically transmitted to the IRS and eventually to the Oregon Department of Revenue.

In addition to those options Department of Revenue volunteers will offer free help guiding taxpayers through the filing process using free public-access computers and Wi-Fi internet service at select WorkSource Oregon centers across the state.

Events are planned 9 a.m. to 4 p.m. at the following WorkSource Oregon locations.

• February 25—Beaverton, 241 SE Edgeway Drive
• March 4—Eugene, 2510 Oakmont Way
• March 11—Portland, 6401 SE Foster Road
• March 18—Lebanon, 44 Industrial Way
• March 25—Bend, 11007 SW Emkay Drive

Taxpayers are encouraged to set up a Revenue Online account through the Department of Revenue’s website before coming to an event if they plan to use Direct File Oregon to file their Oregon personal income tax return.

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State Issues First 2026 Income Tax Refunds For E-filed Returns; Refunds For Paper-filed Returns Won’t Start Until April - 02/18/26

Salem, OR—The Oregon Department of Revenue has begun distributing refunds for the 2025 tax year. Through February 17, the department has processed more than 500,000 electronically filed tax returns.

Most taxpayers can expect to receive their refunds within two weeks of the date their return is filed. Some returns, however, require additional review and can take up to 20 weeks before a refund is issued.

Oregon is returning a $1.41 billion revenue surplus “kicker” to taxpayers in 2026. The kicker credit will either increase a taxpayer's refund or decrease the amount of state taxes they owe.

Only taxpayers who filed a tax year 2024 return and also file a tax year 2025 return can receive a kicker. The credit is a percentage of Oregon personal income tax liability for the 2024 tax year. Taxpayers can determine the amount of their kicker using a “What’s My Kicker? calculator available on Revenue Online.

The department encourages taxpayers to file electronically. On average, taxpayers who e-file their returns and request their refund via direct deposit receive their refund within two weeks. Those who file paper returns will experience a significantly longer wait in 2026 due to processing delays.

In the closing months of 2025, the IRS was late providing necessary tax form information to the Oregon Department of Revenue. As a result, the state’s processing of paper-filed Oregon personal income tax returns will not begin until the end of March. The first refunds for paper-filed returns are not expected to be issued until April.

Taxpayers can check the status of their e-filed refund by using the department’s Where’s My Refund? tool. The Department of Revenue recommends that taxpayers wait one week after they have electronically filed their return to use the Where’s My Refund tool. Paper-filed returns won’t show up in the Where’s My Refund? tool until processing begins in late March. Taxpayers mailing their return should wait two weeks after the department starts processing paper returns in late March or after mailing their return, whichever is later.

The Where’s My Refund? tool has been updated for 2026, providing clear messaging about the status of their return to taxpayers who are signed into their Revenue Online account. Taxpayers who don’t already have a Revenue Online account can create one by following the Revenue Online link on the department’s website. Taxpayers who don’t have a Revenue Online account can still use the Where’s My Refund? tool but won’t be able to see the updated features.

A video outlining the refund process and timelines is also available to help taxpayers understand the process.

Taxpayers should file just once unless they need to make a change to their return. They should choose to either file electronically or by paper. Doing both will delay processing of their return.

In addition to checking the status of their refund, taxpayers can make payments, or get tax forms by visiting the department’s website. Questions can be emailed to questions.dor@dor.oregon.gov.

Taxpayers can also call 800-356-4222 toll-free from an Oregon prefix (English or Spanish) or 503-378-4988 in Salem and outside Oregon. For TTY (hearing or speech impaired), the department accepts all relay calls.
 

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Computer Kiosk In DOR Medford Office Lets Taxpayers E-file For Free And Get Their Refund And Kicker Sooner - 02/12/26

Salem, OR—With anticipated delays in paper return processing in 2026, the Oregon Department of Revenue reminds taxpayers planning to file a paper return that they can use public computer kiosks in the department’s regional offices to file their Oregon personal income tax returns for free and get their kicker and their refund sooner.

“The computer kiosks offer a way to file electronically for those without a computer or those who fill out paper forms and want to transfer their data into Direct File Oregon to receive their refund—and their kicker—sooner,” said Megan Denison, administrator of the department’s Personal Tax and Compliance Division.

The computers are set up in the public spaces of the DOR regional offices in Bend, Eugene, Gresham, Medford, and Portland. They are available during business hours to file state tax returns using Direct File Oregon.

On average, taxpayers who e-file their returns and request their refund via direct deposit receive their refunds two weeks sooner than those who mail in paper returns and request a check.

The additional wait will be even longer this year. The IRS was late providing necessary tax forms and information to the Oregon Department of Revenue late last year. As a result, the state’s processing of paper-filed Oregon personal income tax returns won’t begin until the end of March.

The department will begin issuing refunds for e-filed returns February 17. For paper filed returns, refunds will not start being issued until early April.

Offices are located in:

Bend, 951 SW Simpson Ave, Suite 100

Monday – Friday 8 a.m. – 5 p.m. (closed 12:30 p.m. – 1:30 p.m.)

Eugene, 1600 Valley River Drive, Suite 310

Monday – Friday 8 a.m. – 5 p.m. (closed 12:30 p.m. – 1:30 p.m.)

Gresham, 1550 NW Eastman Parkway, Suite 220

Monday – Friday 8 a.m. – 5 p.m. (closed 12:30 p.m. – 1:30 p.m.)

Medford, 3613 Aviation Way, Suite 102

Monday – Friday 8 a.m. – 5 p.m. (closed 12:30 p.m. – 1:30 p.m.)

Portland, 800 NE Oregon St, Suite 505

Monday – Friday, 8 a.m.-5 p.m. (closed 12 – 12:30 p.m.)

Now in its third year, Direct File Oregon is an interview-based program similar to commercial software and allows taxpayers the convenience and security of filing directly with the state of Oregon through Revenue Online.

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Computer Kiosk In DOR Eugene Office Lets Taxpayers E-file For Free And Get Their Refund And Kicker Sooner - 02/12/26

Salem, OR—With anticipated delays in paper return processing in 2026, the Oregon Department of Revenue reminds taxpayers planning to file a paper return that they can use public computer kiosks in the department’s regional offices to file their Oregon personal income tax returns for free and get their kicker and their refund sooner.

“The computer kiosks offer a way to file electronically for those without a computer or those who fill out paper forms and want to transfer their data into Direct File Oregon to receive their refund—and their kicker—sooner,” said Megan Denison, administrator of the department’s Personal Tax and Compliance Division.

The computers are set up in the public spaces of the DOR regional offices in Bend, Eugene, Gresham, Medford, and Portland. They are available during business hours to file state tax returns using Direct File Oregon.

On average, taxpayers who e-file their returns and request their refund via direct deposit receive their refunds two weeks sooner than those who mail in paper returns and request a check.

The additional wait will be even longer this year. The IRS was late providing necessary tax forms and information to the Oregon Department of Revenue late last year. As a result, the state’s processing of paper-filed Oregon personal income tax returns won’t begin until the end of March.

The department will begin issuing refunds for e-filed returns February 17. For paper filed returns, refunds will not start being issued until early April.

Offices are located in:

Bend, 951 SW Simpson Ave, Suite 100

Monday – Friday 8 a.m. – 5 p.m. (closed 12:30 p.m. – 1:30 p.m.)

Eugene, 1600 Valley River Drive, Suite 310

Monday – Friday 8 a.m. – 5 p.m. (closed 12:30 p.m. – 1:30 p.m.)

Gresham, 1550 NW Eastman Parkway, Suite 220

Monday – Friday 8 a.m. – 5 p.m. (closed 12:30 p.m. – 1:30 p.m.)

Medford, 3613 Aviation Way, Suite 102

Monday – Friday 8 a.m. – 5 p.m. (closed 12:30 p.m. – 1:30 p.m.)

Portland, 800 NE Oregon St, Suite 505

Monday – Friday, 8 a.m.-5 p.m. (closed 12 – 12:30 p.m.)

Now in its third year, Direct File Oregon is an interview-based program similar to commercial software and allows taxpayers the convenience and security of filing directly with the state of Oregon through Revenue Online.

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Computer Kiosk In DOR Bend Office Lets Taxpayers E-file For Free And Get Their Refund And Kicker Sooner - 02/12/26

Salem, OR—With anticipated delays in paper return processing in 2026, the Oregon Department of Revenue reminds taxpayers planning to file a paper return that they can use public computer kiosks in the department’s regional offices to file their Oregon personal income tax returns for free and get their kicker and their refund sooner.

“The computer kiosks offer a way to file electronically for those without a computer or those who fill out paper forms and want to transfer their data into Direct File Oregon to receive their refund—and their kicker—sooner,” said Megan Denison, administrator of the department’s Personal Tax and Compliance Division.

The computers are set up in the public spaces of the DOR regional offices in Bend, Eugene, Gresham, Medford, and Portland. They are available during business hours to file state tax returns using Direct File Oregon.

On average, taxpayers who e-file their returns and request their refund via direct deposit receive their refunds two weeks sooner than those who mail in paper returns and request a check.

The additional wait will be even longer this year. The IRS was late providing necessary tax forms and information to the Oregon Department of Revenue late last year. As a result, the state’s processing of paper-filed Oregon personal income tax returns won’t begin until the end of March.

The department will begin issuing refunds for e-filed returns February 17. For paper filed returns, refunds will not start being issued until early April.

Offices are located in:

Bend, 951 SW Simpson Ave, Suite 100

Monday – Friday 8 a.m. – 5 p.m. (closed 12:30 p.m. – 1:30 p.m.)

Eugene, 1600 Valley River Drive, Suite 310

Monday – Friday 8 a.m. – 5 p.m. (closed 12:30 p.m. – 1:30 p.m.)

Gresham, 1550 NW Eastman Parkway, Suite 220

Monday – Friday 8 a.m. – 5 p.m. (closed 12:30 p.m. – 1:30 p.m.)

Medford, 3613 Aviation Way, Suite 102

Monday – Friday 8 a.m. – 5 p.m. (closed 12:30 p.m. – 1:30 p.m.)

Portland, 800 NE Oregon St, Suite 505

Monday – Friday, 8 a.m.-5 p.m. (closed 12 – 12:30 p.m.)

Now in its third year, Direct File Oregon is an interview-based program similar to commercial software and allows taxpayers the convenience and security of filing directly with the state of Oregon through Revenue Online.

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Computer Kiosks In DOR Regional Offices Let Taxpayers E-file For Free And Get Their Refund And Kicker Sooner - 02/12/26

Salem, OR—With anticipated delays in paper return processing in 2026, the Oregon Department of Revenue reminds taxpayers planning to file a paper return that they can use public computer kiosks in the department’s regional offices to file their Oregon personal income tax returns for free and get their kicker and their refund sooner.

“The computer kiosks offer a way to file electronically for those without a computer or those who fill out paper forms and want to transfer their data into Direct File Oregon to receive their refund—and their kicker—sooner,” said Megan Denison, administrator of the department’s Personal Tax and Compliance Division.

The computers are set up in the public spaces of the DOR regional offices in Bend, Eugene, Gresham, Medford, and Portland. They are available during business hours to file state tax returns using Direct File Oregon.

On average, taxpayers who e-file their returns and request their refund via direct deposit receive their refunds two weeks sooner than those who mail in paper returns and request a check.

The additional wait will be even longer this year. The IRS was late providing necessary tax forms and information to the Oregon Department of Revenue late last year. As a result, the state’s processing of paper-filed Oregon personal income tax returns won’t begin until the end of March.

The department will begin issuing refunds for e-filed returns February 17. For paper filed returns, refunds will not start being issued until early April.

Offices are located in:

Bend, 951 SW Simpson Ave, Suite 100

Monday – Friday 8 a.m. – 5 p.m. (closed 12:30 p.m. – 1:30 p.m.)

Eugene, 1600 Valley River Drive, Suite 310

Monday – Friday 8 a.m. – 5 p.m. (closed 12:30 p.m. – 1:30 p.m.)

Gresham, 1550 NW Eastman Parkway, Suite 220

Monday – Friday 8 a.m. – 5 p.m. (closed 12:30 p.m. – 1:30 p.m.)

Medford, 3613 Aviation Way, Suite 102

Monday – Friday 8 a.m. – 5 p.m. (closed 12:30 p.m. – 1:30 p.m.)

Portland, 800 NE Oregon St, Suite 505

Monday – Friday, 8 a.m.-5 p.m. (closed 12 – 12:30 p.m.)

Now in its third year, Direct File Oregon is an interview-based program similar to commercial software and allows taxpayers the convenience and security of filing directly with the state of Oregon through Revenue Online.