Oregon Department of Human Services
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News Release
Grants Pass residents can apply for financial benefits in more ways - 07/27/20

Salem, OR–Beginning on August 3, Oregonians who live in Grants Pass can apply for medical, cash, childcare and food benefits online at one.oregon.gov, over the phone at 1-800-699-9075 (TTY 711) or in person at either the Aging and People with Disabilities (APD) or Self-Sufficiency Programs (SSP) office in Grants Pass.

This new convenience is a joint effort between the Oregon Department of Human Services and the Oregon Health Authority to upgrade the state’s medical eligibility system, called OregONEligibility, or ONE.

The upgrade is part of a larger project to make it easier and safer for Oregonians to apply for health and human services benefits. On July 6, the first phase of the project was successfully completed when online accounts from the Oregon Health Plan were moved to the upgraded ONE system.

Grants Pass was chosen as the first area to offer medical, cash, childcare and food benefits through the upgraded system. This is a significant change, and, as a result, there may be longer call wait times and other disruptions in the initial weeks following this transition. We appreciate the public’s patience as we implement this improved way of accessing benefits.

The ONE system will continue to be upgraded, in phases, through February 2021. Over the next several months, Oregonians in other parts of the state will gain access to the same conveniences as those in Grants Pass. Starting September 8, 2020, all Oregonians will be able to apply for cash, childcare, food and medical benefits with a single online application. Once the system is fully upgraded, they will also have the option to apply for any of these programs over the phone or in person at any local Aging and People with Disabilities, Area Agency on Aging or Self-Sufficiency Programs office that provides those benefits.

“We want Oregonians to lead healthy, independent lives. It is exciting that Oregonians who live in Grants Pass can apply for benefits at either the APD or SSP office. We are grateful to our employees and partners who helped us reach this milestone and look forward to the day when Oregonians across the state will have more ways to apply for financial benefits,” said DHS Director Fariborz Pakseresht.

Please visit the DHS Benefits and Assistance page to learn more about the programs available to qualifying Oregonians.

View more news releases from Oregon Department of Human Services.