Cowlitz Co. DEM
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News Release
Cowlitz County Press Release 005 - 03/20/20

PRESS RELEASE

PR 005

 

March 20, 2020 at 1530 hrs.

 

 

Cowlitz PUD will be suspending disconnects for non-payment effective immediately.

 

Cowlitz PUD recognizes the economic impact COVID-19 will have on our community and has made the decision to waive all late fees and suspend disconnects for non-payment until further notice. We strongly encourage customers who are or anticipate experiencing hardships to get in touch with a Customer Service Representative as soon as possible. We want to work with you to come up with a solution that avoids large debts being accumulated after COVID-19 concludes. Criteria for our payment assistance programs has been expanded and customers experiencing immediate financial crisis should call.

 

The lobby is currently closed to the public. Customer service representatives are available by phone 360.423.2210 or email customerservice@cowlitzpud.org Monday – Friday 8am to 5pm.

 

PAYMENT OPTIONS:

 

BANK CARD OR CHECK:

?,? PHONE – 1.855.288.1570 (AVAILABLE 24/7)

?,? ONLINE – WWW.COWLITZPUD.ORG (AVAILABLE 24/7)

 

BANK CARD, CHECK OR CASH:

?,? KIOSK – LOCATED IN THE MAIN OFFICE LOBBY ENTRANCE (AVAILABLE 24/7)

?,? DRIVE THRU – LOCATED AT THE MAIN OFFICE (MONDAY – FRIDAY 8AM – 5PM)

 

CHECK OR CASH:

?,? DROP BOX – MAIN OFFICE PARKING LOT (AVAILABLE 24/7)

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