Salem, Ore. – New permitting software go live soon at the City of Salem and will result in more improvements to the permitting process.
ProjectDox ePlan software will launch October 10. Applications submitted after October 7 will be processed using this software. Based on feedback from customers, the change was specifically designed for electronic review of building permits.
Changes to the process are outlined as part of the Submit Electronic Plans page and include:
EPlan is already in use in Hillsboro and Portland. When Salem implements the system, the City will use the same naming conventions as Hillsboro to help standardize the application process between cities.
The update is part of a more than year-long process of permitting improvements. Goals of improving the overall process are to:
Improvements over the course of the past year have included replacing fillable PDFs with online application forms for the following permits:
Reserve Liberty Parkade Banner or Liberty Pole Banner Space
In August, a Copy Permit function was also added to simplify the permitting process for people who submit multiple similar applications.
More changes on the way
More changes will follow through the rest of this year and into 2023. Additional online applications will include:
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