City of Richland
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News Release
Richland Announces Additional Temporary Closures in Response to COVID-19 - 03/19/20

Richland Police Department

Effective Today, March 19, 2020, at 1:00 p.m., the Richland Police Department (RPD) will temporarily suspend public access to the Richland Police Department facility (871 George Washington Way).

While RPD will be closed to the public, police services will continue. Business hours remain from 8 a.m. – 5:00 p.m., Monday - Friday. Citizens can call (509) 942-7340 for assistance or visit the police services website at

Richland Public Library

In addition, we regret to announce that effective March 20, 2020, at 2:00 p.m., the Richland Public Library will be fully closed to the public. This will include discontinuation of the pick-up of on-line and phone holds for books and other materials.

Citizens already scheduled for pick-up on Friday, March 20, 2020,  between 11:00 a.m. to 2:00 p.m. can continue as planned.  We appreciate your understanding and flexibility as our processes and procedures evolve during the response to this crisis.

The book return/dropbox will remain open for your convenience.

The library has several available online resources for cardholders. To learn more, please visit the Richland Public Library website at or call the Richland Public Library mainline at (509) 942-7454 to speak to a library representative.

Richland City Hall

As a reminder, effective Thursday, March 19, 2020, at 1:00 p.m., the City of Richland will close public access to Richland City Hall (625 Swift Blvd.). While City Hall will be closed to the public, City services will continue. Business hours are 8:00 a.m. – 5:00 p.m., Monday – Friday.

Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line, by emailing"> or by calling (509) 942-1104.

Most submittals to the Planning and Building Divisions can be made electronically. Building inspections can be requested on-line. General land use and building questions can also be answered over the phone. You can reach our building and permitting desk at (509) 942-7794 or by email at">

Southeast Communications Center Reminder to the Public:

Our dispatch team is here to serve our citizens throughout Benton and Franklin Counties. Since the COVID-19 outbreak, they have been inundated with calls and questions regarding the virus. Please note, the local health department will be your primary resource regarding questions you have specific to COVID-19.


  • Questions about Coronavirus
  • Questions about where to get tested
  • If you are experiencing mild symptoms, such as a low fever and cough


Please only call 911 if you are experiencing serious symptoms, such as a high fever or difficulty breathing, and need EMS response. Regardless of what you are reporting, please advise if you are experiencing any critical symptoms associated with the Coronavirus (fever, shortness of breath, and cough). 

More information can be found on our website at

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